NHTSA Office of Defects Investigation
Engineering Analysis EA24-004: Inadvertent Automatic Emergency Braking
- Open
NHTSA's Office of Defects Investigation opened Engineering Analysis EA24-004 on December 18, 2024, the day it closed Preliminary Evaluation PE23-017, whose summary cites it; NHTSA's investigations file listed it as open on October 23, 2026. NHTSA's investigations file lists the 2019 Volkswagen Atlas for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- EA24-004 (also written EA24004)
- Investigation type
- Engineering Analysis A more detailed stage of a defect investigation, opened when NHTSA's Office of Defects Investigation decides an issue merits further review, often after a Preliminary Evaluation or a Recall Query; it can include vehicle testing, surveys and further information requests.
- Status
- Open since December 18, 2024
- Opened
- Vehicle or equipment manufacturer
- Volkswagen Group of America, Inc.
- Components
- Forward Collision Avoidance; Forward Collision Avoidance — Automatic Emergency Braking
- Vehicles and equipment
- 2019 Volkswagen Atlas
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Engineering Analysis EA24-004.
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 226 reports that may relate to the alleged defect in MY 2019 Volkswagen Atlas vehicles.
Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or stated that Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers. To date, ODI has received a total of 44 consumer complaints of inadvertent activation of Front Assist in MY 2019 Volkswagen Atlas vehicles.
In total, ODI reviewed 187 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include four reports on injury incidents and one report involving a crash. PE23017 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety-related consequences of inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Engineering Analysis EA24-004. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Volkswagen
Volkswagen Atlas
What an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Volkswagen VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for EA24-004
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.