NHTSA Office of Defects Investigation
Defect Petition DP24-001: 3.3L Engine Loss of Motive Power (LOMP)
- Closed
NHTSA's Office of Defects Investigation opened Defect Petition DP24-001 on February 8, 2024 and closed it on May 16, 2024. NHTSA's investigations file lists the 2017 Hyundai Santa FE for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- DP24-001 (also written DP24001)
- Investigation type
- Defect Petition A petition asking NHTSA to open a defect investigation; NHTSA grants or denies it, and granting one opens an investigation.
- Status
- Closed May 16, 2024
- Opened
- Closed
- Vehicle or equipment manufacturer
- Hyundai Motor America
- Component
- Engine
- Vehicles and equipment
- 2017 Hyundai Santa FE
A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Defect Petition DP24-001.
try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.
The Office of Defects Investigation (ODI) received a petition on February 2, 2024, requesting a defect investigation into an alleged defect of the "engine" on the following vehicle model: 2017 Hyundai Santa Fe vehicles equipped with the 3.3L V-Shaped GDI Lambda-II engines. The petition cites allegations of a loss of motive power, often resulting in an engine seizure. The stall is preceded by a knocking sound, decreased performance and no warning lights. An analysis of the subject vehicle population was undertaken using complaints submitted to ODI along with manufacturer data. It was determined that the frequency of events is low for the subject population, while those that specifically report a loss of motive power event have a high mileage at the time of incident. The 2017 Santa Fe is equipped with a service interval reminder for the consumer that must be set by the consumer themselves or at a dealership. A Technical Service Bulletin (19-EM-002H) instructs the dealership to set the maintenance reminder at the completion of routine maintenance service or anytime a repair is performed that requires new engine oil. This maintenance reminder will help reinforce the need for proper oil maintenance intervals. Additionally, the Santa Fe vehicles with 3.3L V-shaped Lambda-II engines will be added to Hyundai’s existing Technical Service Bulletin (23-EM-007H) related to combustion chamber cleaning. These actions will help limit negative consumer incidents related to loss of motive power. Lastly, Hyundai has extended the limited engine warranty for MY 2013-2019 Santa Fe vehicles equipped with 3.3L V-shaped Lambda-II engines included in the Petition. The updated coverage is 15 years, or 150,000 miles and details are contained in Technical Service Bulletin 24-EM-003H. In view of the service interval reminder, combustion chamber cleaning, and extended warranty actions being taken by Hyundai, ODI is denying this Defect Petition. The agency reserves the right to take additional action if warranted by future circumstances. To review the report cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Defect Petition DP24-001. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Hyundai
Hyundai Santa FE
What an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Hyundai VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for DP24-001
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.