NHTSA Office of Defects Investigation
Audit Query AQ17-003: Lazydays RV Retail Delivery Issue
- Closed
NHTSA's Office of Defects Investigation opened Audit Query AQ17-003 on June 20, 2017 and closed it on June 13, 2022. NHTSA's investigations file lists the 2016–2017 Winnebago Travato for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- AQ17-003 (also written AQ17003)
- Investigation type
- Audit Query An administrative investigation into compliance with federal vehicle safety requirements, such as reporting Early Warning data on time or carrying out a recall.
- Status
- Closed June 13, 2022
- Opened
- Closed
- Vehicle or equipment manufacturer
- Winnebago Industries, Inc.
- Component
- Equipment — Recreational Vehicle/Trailer — LPG Systems — Lines and Fittings
- Vehicles and equipment
- 2016–2017 Winnebago Travato
A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Audit Query AQ17-003.
NHTSA opened AQ17-003 to determine whether Lazydays RV of Seffner, Florida (Lazydays) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. NHTSA received information suggesting Lazydays delivered a new Winnebago recreational vehicle (RV) without having remedied a recall. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. 30120(i)). In June 2017, NHTSA issued information request (IR) letters to Lazydays and Winnebago Industries, Inc. (Winnebago), and again to Lazydays in August 2017. NHTSA's investigation indicated that Lazydays delivered at least seven recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. On May 3, 2022, NHTSA entered into a Settlement Agreement with Lazydays to resolve the Audit Query. In the agreement, Lazydays agreed to pay a $45,000 civil penalty and to certain training and auditing requirements. Specifically, Lazydays committed to mandatory employee training regarding the delivery of new vehicles with open recalls and the implementation of new vehicle sale and delivery process controls at its dealership and any newly acquired dealerships.
This Audit Query is closed.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Audit Query AQ17-003. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Winnebago
All Winnebago recallsWhat an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for AQ17-003
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.