NHTSA vehicle safety data

2020 International HV Recalls & Complaints

The 2020 International HV has 9 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized International dealer.

NHTSA recall and complaint data for the 2020 International HV. Recall data is refreshed daily from NHTSA.

2020 International HV owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 International HV, describing incidents dated December 1, 2023.

Most-cited components

  • Seats 1 complaint

Newest complaints

  • ODI #11560836 · Filed

    Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base…

Read the full complaint

Unexpected Vehicle Movement from Software Error

NHTSA #23V119000 · Electrical System — Body Control Module/BCM · NHTSA notice

Reported February 23, 2023 · Navistar, Inc.

Potentially affected: 4,199 vehicles

Repair completion: 73.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 23503 · Owners notified April 5, 2023

Defect description

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.

Safety consequence

A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.

Manufacturer remedy

Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Connecting Rod May Crack and Cause Engine Failure

NHTSA #22V691000 · Engine · NHTSA notice

Reported September 15, 2022 · Navistar, Inc.

Potentially affected: 7,918 vehicles

Repair completion: 85.54% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 22518 · Owners notified November 14, 2022

Defect description

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.

Safety consequence

Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.

Manufacturer remedy

Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High Pressure Fuel Rail Assembly May Leak Fuel

NHTSA #21V366000 · Fuel System, Diesel — Fuel Injection System — Fuel Rail · NHTSA notice

Reported May 19, 2021 · Navistar, Inc.

Potentially affected: 1,780 vehicles

Owners notified June 21, 2021

Defect description

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine may Rev and Overcome Parking Brake

NHTSA #20V810000 · Engine and Engine Cooling — Engine — Engine Control Module (ECU/ECM) — Software · NHTSA notice

Reported December 23, 2020 · Navistar, Inc.

Potentially affected: 17,213 vehicles

Repair completion: 61.81% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 20510 · Owners notified February 17, 2021

Defect description

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Safety consequence

Unexpected Vehicle movement can increase the risk of a crash or injury.

Manufacturer remedy

Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Heater May Overheat and Cause Fire

NHTSA #20V219000 · Fuel System, Diesel — Pre-Heater · NHTSA notice

Reported April 17, 2020 · Navistar, Inc.

Potentially affected: 27,421 vehicles

Owners notified May 28, 2020

Defect description

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Safety consequence

A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Manufacturer remedy

Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Unintended Vehicle Movement

NHTSA #19V841000 · Engine · NHTSA notice

Reported November 21, 2019 · Navistar, Inc.

Potentially affected: 12,539 vehicles

Repair completion: 62.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 19518 · Owners notified January 16, 2020 · Vehicles built June 21, 2017 – September 24, 2019 (per NHTSA)

Defect description

Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.

Safety consequence

Unintended vehicle movement increases the risk of a crash.

Manufacturer remedy

Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Brake Modulator Valve Installed

NHTSA #19V838000 · Service Brakes, Air — Supply — Quick Release Valve · NHTSA notice

Reported November 21, 2019 · Navistar, Inc.

Potentially affected: 3 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 19519 · Owners notified January 9, 2020 · Vehicles built May 2, 2019 – July 18, 2019 (per NHTSA)

Defect description

Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Safety consequence

A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.

Manufacturer remedy

Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19519.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Lubricated Axle Hubs

NHTSA #19V422000 · Wheels — Hub · NHTSA notice

Reported June 6, 2019 · Navistar, Inc.

Potentially affected: 209 vehicles

Repair completion: 84.21% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 19509 · Owners notified June 14, 2019 · Vehicles built January 2, 2019 – May 14, 2019 (per NHTSA)

Defect description

Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.

Safety consequence

Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.

Manufacturer remedy

Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19509.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Engine Fuel Heater May Overheat and Cause Fire

NHTSA #19V216000 · Fuel System, Diesel — Pre-Heater · NHTSA notice

Reported March 20, 2019 · Navistar, Inc.

Potentially affected: 23,122 vehicles

Owners notified May 2, 2019 · Vehicles built March 28, 2017 – March 5, 2019 (per NHTSA)

Defect description

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Safety consequence

A fire increases the risk of injury. An engine stall can increase the risk of crash.

Manufacturer remedy

Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other International HV model years

Check your 2020 International HV VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your International HV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an International VIN