2024 Honda Prologue Recalls & Complaints

Incident: October 24, 2026 · Filed: October 26, 2026

The Prologue has recently begun making clicking noises when turning the vehicle left or right. I have concerns about steering and control of the vehicle.

Incident: October 6, 2026 · Filed: October 26, 2026

I purchased my 2024 Honda Prologue on [XXX]. On [XXX], I opened a case with American Honda because the vehicle has an open rearview camera safety recall, NHTSA Recall 26V-306 / Honda Recall D05. Since then, I have repeatedly contacted American Honda and several authorized Honda dealerships trying to get the recall repaired. I have spent weeks calling representatives, speaking with case managers, contacting dealerships myself, and trying to understand who is responsible for providing the replacement camera. I have received conflicting information and very little clear assistance. On [XXX], Future Honda in Citrus Heights inspected the vehicle. Their repair order states: “SAFETY RECALL CAMPAIGN: REAR VIEW CAMERA - REPLACE.” The rearview camera was not functioning at the time, and the dealership told me the replacement camera had to be requested or ordered through Honda. Future Honda later told me the request had been submitted and they were waiting for the part. On [XXX], an American Honda representative left me a voicemail stating she had contacted the dealer, confirmed the part was ordered, and that I needed to continue waiting for it to arrive. As of October 25, 2026, the recall remains incomplete. I still have no repair, estimated delivery date, shipping information, or confirmation that a camera has been allocated to my vehicle. Future Honda says it is waiting for Honda, while American Honda has also told me dealerships handle their own parts. I am filing this complaint because I have been trying to obtain this recall repair since September 14, and after more than a month I still do not have a timely remedy or clear resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: October 18, 2026 · Filed: October 22, 2026

Seat belt malfunctioned and I could not release my daughter from it. It kept on getting tighter and tighter, started to cause respiratory compromise and I had no choice but to cut the belt to release her.

Incident: October 5, 2026 · Filed: October 22, 2026

When using my Honda prologue and making a turn you will here some clicking noise

Incident: October 21, 2026 · Filed: October 21, 2026

My 2024 Honda Prologue Touring AWD has repeatedly displayed a “Service High Voltage System” warning. During a recent repair, Heritage Honda of Westminster explained that an A/C refrigerant leak reduced the system’s ability to cool the high-voltage battery and caused the vehicle to enter protection mode. The dealership replaced leaking A/C seals and recharged the refrigerant. After charging the battery, the check-engine light came on. The dealership contacted Honda Technical Support and installed a software update. I picked up the vehicle on XXX, after these repairs. That same night, the “Service High Voltage System” warning returned. I have a photograph documenting the warning and have notified the dealership. I am concerned that the underlying problem remains unresolved and could affect battery cooling or vehicle operation while driving. I have asked the dealership whether the vehicle is safe to drive or charge. Please review this recurring warning and the related battery-cooling and protection-mode issues for a potential safety defect. Honda Corporate case number: XXX. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: August 3, 2026 · Filed: October 20, 2026

Braking system failed to function when backing up in the dark and caused me to hit a small tree which caused body damage to my vehicle.

Incident: October 20, 2026 · Filed: October 20, 2026

Bad CV axles, clicking noise progressively getting worse starting at 5k miles exacerbated by 20k miles. Causes bad alignment, uneven tire wear and a shaky ride.

Incident: October 1, 2026 · Filed: October 19, 2026

Clicking noise from front axle. Both front axles were replaced under warranty.

Incident: October 13, 2026 · Filed: October 16, 2026

The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank screen. The dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 16,000.

Incident: January 1, 2025 · Filed: October 15, 2026

The contact owns a 2024 Honda Prologue. The contact received a safety recall notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part required for the repair was not yet available. The contact stated that the failure was actively occurring, with the rearview camera displaying an intermittent and brief image. Additionally, the contact stated that the rubber weatherstripping seals for all doors, windows, and the sunroof continually detached. Although the dealer previously replaced the seals, the repairs failed to correct the issue, and the seals continued to detach. Both the manufacturer and a local dealer were notified of the ongoing failures, and a case was filed. The failure mileage was 12,000.