2010 Honda Crosstour Recalls & Complaints

Incident: November 23, 2019 · Filed: November 28, 2019

MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.

Incident: November 4, 2019 · Filed: November 6, 2019

MY CAR IS EXPERIENCING EXCESSIVE OIL CONSUMPTION AND REPLACED THE SPARK PLUGS FOR THE SECOND TIME A YEAR

Incident: March 19, 2019 · Filed: October 18, 2019

I PURCHASED A USED 2010 ACCORD CROSSTOUR FROM HANOVER HONDA IN PA, IN NOVEMBER, 2018.HAVEN'T HAD IT QUITE A YEAR, IN MARCH OF 2019, THE ENGINE LIGHT CAME ON, AND THE CAR STARTED TO MISFIRE INTENSELY.CODE P0301 CAME UP.I TOOK IT TO MARTIN HONDA IN DE AND THEY TOLD ME THAT THE COMPUTER SOFTWARE HAD TO BE UPDATED AND A FEW OF THE SPARK PLUGS HAD TO BE CHANGED. $345.00 LATER, THEY SAID THAT THIS WAS A "TWO-PART" REPAIR AND WHEN IT HAPPENS AGAIN, THEY WOULD DO THE 2ND PART WHICH HAD TO DO WITH THE PISTONS & SOLENOIDS.IT HAPPENED AGAIN.OCTOBER, 2019, THE ENGINE LIGHT CAME ON AND MY HUSBAND FOUND THE CAR TO BE MORE THAT 2 QUARTS LOW ON OIL.THE CODE NOW IS P3497.TOOK IT BACK TO MARTIN HONDA, AND THEY TOLD ME EXACTLY WHAT ALL OF THE OTHER COMPLAINTS SAY. ROCKER ARM SWITCHES NEED REPLACED.THEY SAID "LET'S TRY AN OIL CHANGE AND RE-CHECK IT IN ABOUT 1000 MILES". THIS LEADS ME TO BELIEVE THAT ALL HONDA SERVICE CENTERS KNOW ABOUT THESE COMPLAINTS.THE DEALERSHIP WHERE I PURCHASED THE CAR, WOULDN'T HELP ME AT ALL. RICHARD AT HONDA HEADQUARTERS AGREED WITH THE SERVICE DEPARTMENT AT MARTIN HONDA IN DE, AND DENIED MY CLAIM.ALL I WANT IS FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR ENGINE DEFECT, AND MAKE IT RIGHT.I PAY TOO MUCH FOR THIS VEHICLE, JUST TO HAVE TO PAY FOR SOMETHING THAT IS A KNOWN DEFECT.I HAVE ESCALATED MY CONCERNS WITH HONDA.THEY ARE GOING TO HAVE A HUGE LAWSUIT, IF SOMEONE DIES BECAUSE OF A DEFECTIVE ENGINE THAT BLOWS UP.IT WOULD BE EASIER AND CHEAPER FOR THEM TO RECALL THESE MODELS. IN THE PAST, THEY HAVE HAD MANY COMPLAINTS AND CLASS ACTION LAWSUITS SETTLED FOR THESE EXACT ISSUES WITH THE V6 ENGINES.THIS IS ALL GREED. IT DOESN'T MATTER WHAT TYPE OF STREET, OR WHERE THIS ISSUE HAPPENS.THE OIL CONSUMPTION TEST IS JUST COVER UP AND A WAY FOR HONDA TO SAY "YOU'RE PAST THE WARRANTY". THAT SHOULDN'T MATTER EITHER. I THOUGHT HONDA WAS BETTER THAN THIS.

Incident: October 6, 2019 · Filed: October 9, 2019

TL* THE CONTACT OWNS A 2010 HONDA CROSSTOUR. THE CONTACT STATED THAT THE OIL INDICATOR DISPLAYED THAT THE OIL LEVEL WAS AT 15%. THE FOLLOWING DAY, AFTER EXITING THE DRIVEWAY AND STOPPING AT A STOP SIGN, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE SMOKE WAS LIGHT IN COLOR AND THEN TURNED DARK BLACK. THE CONTACT PULLED THE VEHICLE OVER AND REMOVED HERSELF AND HER GRANDCHILD FROM THE VEHICLE. THE CONTACT NOTICED A LEAK UNDER THE FRONT END OF THE VEHICLE. SHORTLY AFTER, FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. SOUTHERN MOTOR HONDA (10300 ABERCORN ST, SAVANNAH, GA 31406, SAVANNAH GA) WAS CONTACTED AND STATED THAT DUE TO THE DAMAGE, THE VEHICLE HAD TO BE INSPECTED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Incident: October 6, 2019 · Filed: October 6, 2019

THE VCA LIGHT IS ON AT ALL TIMES, THIS ISSUE STARTED ALL THE SADDEN.

Incident: September 1, 2019 · Filed: September 6, 2019

THE ENGINE IS CONSUMING EXCESS OIL,AND CODE P3497 SHOWS UP.LOW OIL LIGHT DOESN'T COME ON,ALTHOUGH THERE IS NO OIL ON DIPSTICK.SERVICE BULLETIN SAYS SOFTWARE UPDATE NEEDED,BUT MY DEALER CLAIMS MY ENGINE NOT ON THERE.LEFT BANK STUCK IS SECOND INDICATOR OF FAILURE IN VARIABLE TIMIMING

Incident: October 1, 2018 · Filed: August 17, 2019

EXCESSIVE SHAKING/VIBRATION AT 40 MPH AND AROUND 70 MPH DUE TO WARPED AXELS. THIS STARTED AT ABOUT 100K MILES

Incident: August 7, 2017 · Filed: October 6, 2017

TL* THE CONTACT OWNS A 2010 HONDA CROSSTOUR.THE CONTACT STATED THAT THE WINDSHIELD BEGAN TO DELAMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD PROTECTING FILM WAS BUBBLING AND THE ENTIRE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Incident: January 1, 2017 · Filed: March 1, 2018

2010 HONDA CROSSTOUR. CONSUMER WRITES IN REGARDS TO LEAK FROM REAR DIFFERENTIAL RIGHT OIL SEAL AREA. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIR COSTS. *JS

Incident: May 2, 2017 · Filed: May 7, 2017

STARTED EXPERIENCING A VIBRATION A WEEK AGO 05/02/2017 WHEN INITIALLY PULLING OFF FROM A STOPPED POSITION. THE VIBRATION LASTS FROM 20 TO 50 MPG AND CAN BE VIOLENT IF ACCELERATING WHILE TRYING TO GET STARTED WITH THE REGULAR FLOW OF TRAFFIC IN A METROPOLITAN CITY. I HAVE READ OTHER REPORTS AS WELL ON OTHER SITES SUCH AS: HTTP://WWW.CARCOMPLAINTS.COMHTTP://WWW.CARCOMPLAINTS.COM/HONDA/ACCORD_CROSSTOUR/20I0/DRIVETRAIN/. THE PROBLEM IS GOING TO GET WORSE IF NOT TO A POINT OF BEING UNSAFE. HONDA NEEDS TO ISSUE A RECALL ON THE PROBLEM AND HAVE THE CUSTOMER TAKE THEIR VEHICLE TO THE NEAREST DEALERSHIP FOR AN AXLE OR WHATEVER PART IS NEEDED UNDER A RECALL REPLACEMENT TO CORRECT THE PROBLEM. HONDA IS A GOOD PRODUCT AND THIS IS MY THIRD VEHICLE WITH THEM. HOPEFULLY THE WILL STAND BEHIND THEIR PRODUCT AS THEY ALWAYS DO.