NHTSA vehicle safety data

2019 HME Ram 5500 Recalls & Complaints

The 2019 HME Ram 5500 has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized HME dealer.

NHTSA recall and complaint data for the 2019 HME Ram 5500. Recall data is refreshed daily from NHTSA.

2019 HME Ram 5500 owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 HME Ram 5500, describing incidents dated December 12, 2023.

Most-cited components

Power Train 1 complaint
Unknown or Other 1 complaint

The complaint on file reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11559923 · Filed December 13, 2023
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open…

Read the full complaint

Engine Calibration May Not Warn of Low Oil Volume

NHTSA #21V808000 · Engine and Engine Cooling — Engine — Oil/Lubrication · NHTSA notice

Reported October 15, 2021 · HME, Inc.

Potentially affected: 3 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

HME campaign 21V-439 · Owners notified May 20, 2022

Defect description

HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.

Safety consequence

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Manufacturer remedy

On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Flanged Wheel Lug Nuts Improperly Tightened

NHTSA #21V807000 · Wheels · NHTSA notice

Reported October 15, 2021 · HME, Inc.

Potentially affected: 5 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

HME campaign 21V-398 · Owners notified May 20, 2022

Defect description

HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.

Safety consequence

An over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and increasing the risk of a crash.

Manufacturer remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2019 HME Ram 5500. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2019 HME Ram 5500.

Power Train; Unknown or Other

ODI #11559923

Crash

Incident: December 12, 2023 · Filed: December 13, 2023

My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.

Other HME Ram 5500 model years

Check your 2019 HME Ram 5500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your HME Ram 5500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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