NHTSA vehicle safety data

2019 Heartland Trail Runner Recalls & Complaints

The 2019 Heartland Trail Runner has 4 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Heartland dealer.

NHTSA recall and complaint data for the 2019 Heartland Trail Runner. Recall data is refreshed daily from NHTSA.

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2019 Heartland Trail Runner owner complaints

Owners have filed 4 complaints with NHTSA about the 2019 Heartland Trail Runner, describing incidents dated May 24, 2019 to August 6, 2021.

Most-cited components

Structure 2 complaints
Equipment 1 complaint
Suspension 1 complaint

Newest complaints

ODI #11431494 · Filed September 2, 2021
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas…
ODI #11428057 · Filed August 6, 2021
The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
ODI #11342962 · Filed August 3, 2020
ONE OF THE SPRING SHACKLES HAS RIPPED AWAY FROM THE FRAME. IN FACT, THE FRAME TORE, THE WELD IS INTACT. I AM ATTEMPTING TO INCLUDE PHOTOS. THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER.*DT*JB

Read all 4 complaints

Propane Regulator May Fail and Cause Fire

NHTSA #21V428000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice

Reported June 4, 2021 · Heartland Recreational Vehicles, LLC

Potentially affected: 22,326 vehicles

Repair completion: 18.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 3, 2021

Defect description

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Safety consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Incorrect Certification Label/FMVSS 110

NHTSA #19V043000 · Equipment — Other — Labels · NHTSA notice

Reported January 18, 2019 · Heartland Recreational Vehicles, LLC

Potentially affected: 294 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99.01.45 · Owners notified February 14, 2019 · Vehicles built September 19, 2018 – January 10, 2019 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Safety consequence

Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.

Manufacturer remedy

Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.45.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficient Tire Load Range

NHTSA #19V041000 · Tires · NHTSA notice

Reported January 17, 2019 · Heartland Recreational Vehicles, LLC

Potentially affected: 14 vehicles

Repair completion: 85.71% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99.01.46 · Owners notified February 14, 2019 · Vehicles built October 8, 2018 – November 30, 2018 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.

Safety consequence

Tires with an insufficient Load Range may fail, increasing the risk of crash.

Manufacturer remedy

Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.46.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Missing Bearing Races may cause Hub to Overheat

NHTSA #18V634000 · Suspension — Rear — Axle — Non-Powered Axle Assembly · NHTSA notice

Reported September 21, 2018 · Heartland Recreational Vehicles, LLC

Potentially affected: 622 vehicles

Repair completion: 15.76% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99.01.40 · Owners notified October 9, 2018 · Vehicles built July 30, 2018 – August 6, 2018 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Safety consequence

The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Manufacturer remedy

Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2019 Heartland Trail Runner. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2019 Heartland Trail Runner.

Structure

ODI #11431494

Incident: June 1, 2021 · Filed: September 2, 2021

The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas had to be anchored and sealed correctly. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Equipment

ODI #11428057

Incident: August 6, 2021 · Filed: August 6, 2021

The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Suspension

ODI #11342962

Incident: July 30, 2020 · Filed: August 3, 2020

ONE OF THE SPRING SHACKLES HAS RIPPED AWAY FROM THE FRAME. IN FACT, THE FRAME TORE, THE WELD IS INTACT. I AM ATTEMPTING TO INCLUDE PHOTOS. THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER.*DT*JB

Structure

ODI #11218793

Incident: May 24, 2019 · Filed: June 9, 2019

THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT HEARTLAND S AWARE OF THE ISSUE. I PURCHASED THE VEHICLE ON 04/30/2019 TOOK POSSESSION ON MAY 04, 2019. THE RV HAS BEEN AT THE DEALERS SINCE JUNE 4TH. HEARTLAND IS NOT RESPONDING TO THE REQUEST FOR WARRANTY AUTHORIZATION TO PUT A NEW ROOF ON.

Other Heartland Trail Runner model years

Check your 2019 Heartland Trail Runner VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Trail Runner at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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