NHTSA vehicle safety data
2023 Heartland Mallard Recalls & Complaints
The 2023 Heartland Mallard has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Heartland dealer.
NHTSA recall and complaint data for the 2023 Heartland Mallard. Recall data is refreshed daily from NHTSA.
2023 Heartland Mallard owner complaints
Owners have filed 1 complaint with NHTSA about the 2023 Heartland Mallard, describing incidents dated May 4, 2025.
Most-cited components
- Equipment 1 complaint
- Unknown or Other 1 complaint
The complaint on file reports a fire (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11660016 · Filed
9 month old travel trailer fridge caught fire upon startup this season. May4th
LED Backlight Circuit Board Failure May Cause Fire
NHTSA #24V236000 · Equipment — Appliance — Oven/Stove/Cooktop · NHTSA notice
Reported March 27, 2024 · Heartland Recreational Vehicles, LLC
Potentially affected: 10,038 vehicles
Repair completion: 36.61% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified May 9, 2024
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Safety consequence
A circuit board that overheats increases the risk of a fire.
Manufacturer remedy
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Awning Fabric May Detach Causing Awning to Drop
NHTSA #22V591000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported August 8, 2022 · Heartland Recreational Vehicles, LLC
Potentially affected: 5,446 vehicles
Repair completion: 76.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified September 8, 2022
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Safety consequence
An awning that drops or extends beyond normal operation can increase the risk of injury.
Manufacturer remedy
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Heartland Mallard model years
Check your 2023 Heartland Mallard VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Mallard at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Heartland VIN