NHTSA vehicle safety data

2011 Harley-Davidson Softail Recalls & Complaints

The 2011 Harley-Davidson Softail has 1 NHTSA recall campaign and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Harley-Davidson dealer.

NHTSA recall and complaint data for the 2011 Harley-Davidson Softail. Recall data is refreshed daily from NHTSA.

2011 Harley-Davidson Softail owner complaints

Owners have filed 3 complaints with NHTSA about the 2011 Harley-Davidson Softail, describing incidents dated June 1, 2011 to October 9, 2013.

Most-cited components

Engine 2 complaints
Exterior Lighting 1 complaint

Newest complaints

ODI #10556613 · Filed December 19, 2013
TL - THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFT TAIL DELUXE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE FLASHING INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE…
ODI #10434962 · Filed November 9, 2011
REAR RUNNING LIGHTS RANDOMLY, REPEATEDLY GOING OUT -- THEY'VE BEEN REPLACED AT LEAST ONE PER MONTH. THE BIKE IS CURRENTLY ON ITS FOURTH NEW BULB. OTHERS HAVE NOTED THAT THEY'RE HAVING THE SAME ISSUE. *TR
ODI #10406965 · Filed June 15, 2011
TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED…

Read all 3 complaints

ENGINE STALL CONDITION

NHTSA #11V037000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported January 31, 2011 · HARLEY-DAVIDSON MOTOR COMPANY

Potentially affected: 6,964 vehicles

Owners notified February 21, 2011 · Vehicles built June 7, 2010 – October 8, 2010 (per NHTSA)

Defect description

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2011 SOFTAIL MOTORCYCLES MANUFACTURED FROM JUNE 7, 2010 THROUGH OCTOBER 8, 2010. THE BODY CONTROL MODULES (BCM) INSTALLED ON THESE MOTORCYCLES (PART NUMBERS 69991-11 AND 69993-11) HAVE A CASE THAT MAY NOT HAVE BEEN PROPERLY SEALED DURING PRODUCTION. AN IMPROPER SEAL MAY ALLOW WATER INTRUSION INTO THE BCM WHICH MAY CAUSE ENGINE STALL.

Safety consequence

AN ENGINE STALL WHILE IN TRAFFIC CAN RESULT IN A CRASH, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.

Manufacturer remedy

HARLEY-DAVIDSON WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE BCM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

try.vin has no NCAP crash-test rating on file for the 2011 Harley-Davidson Softail. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2011 Harley-Davidson Softail.

Engine

ODI #10556613

Incident: October 9, 2013 · Filed: December 19, 2013

TL - THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFT TAIL DELUXE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE FLASHING INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V037000 (ENGINE AND ENGINE COOLING ). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 56,000. DR

Exterior Lighting

ODI #10434962

Incident: August 5, 2011 · Filed: November 9, 2011

REAR RUNNING LIGHTS RANDOMLY, REPEATEDLY GOING OUT -- THEY'VE BEEN REPLACED AT LEAST ONE PER MONTH. THE BIKE IS CURRENTLY ON ITS FOURTH NEW BULB. OTHERS HAVE NOTED THAT THEY'RE HAVING THE SAME ISSUE. *TR

Engine and Engine Cooling

ODI #10406965

Incident: June 1, 2011 · Filed: June 15, 2011

TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED BY THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Other Harley-Davidson Softail model years

Check your 2011 Harley-Davidson Softail VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Harley-Davidson Softail at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Harley-Davidson VIN