2005 GMC Envoy XUV Recalls & Complaints

Incident: June 5, 2014 · Filed: October 25, 2014

AFTER FILLING UP WITH GAS AND THEN PROCEEDING TO START THE ENGINE, THE FUEL GAUGE INDICATES A FALSE READING OF NO FUEL AND THE YELLOW LIGHT IS CONSTANTLY ON. *TR

Incident: September 18, 2014 · Filed: October 24, 2014

THE SPEEDOMETER HAS BEEN AN ONGOING PROBLEM, WITH IT NOT WORKING PROPERLY. IT WILL GO OUT OF WACK WHILE DRIVING, AND YOU DO NOT KNOW WHAT YOUR SPEED IS WHEN IT DROPS PAST THE 120 MPH RANGE, THEN WHEN VEHICLE IS STOPPED, IT MAY READ 60 OR 70 MPH RANGE. PEOPLE ARE MAKING COMPLAINTS ALL OVER ABOUT THIS AS WELL AS THE GAS GAUGE DOING THE SAME THING. GMC DEALER STATES THAT THERE ARE NO RECALLS ON THESE PROBLEMS. THESE ARE SAFETY RELATED PROBLEMS, AND NEED TO BE RECALLED. I HAVE AN EXTENDED WARRANTY ON MY VEHICLE (STILL IN FORCE), WITH A $100 DEDUCTIBLE, BUT WHY SHOULD THE WARRANTY COMPANY PAY FOR THIS, IF IT IS A PROBLEM WITH GM (MANY MAKES AND MODELS, NOT JUST MINE). I ALSO KNOW FOR FACT, WHAT THE PROBLEM IS, AND THAT IS THESE GAUGES HAVE "STEPPER MOTORS", THAT CONTROL THE "NEEDLE" THAT SHOWS SPEED, FUEL, RPM, ECT, AND THE STEPPER MOTORS ARE THE DEFECTIVE PART. WHEN THE STEPPER MOTORS ARE REPLACED, THEY HAVE A NEW PART NUMBER, AS THE DEFECTIVE ONES HAVE THE OLD PART NUMBER. ALL GM DEALERS ARE AWARE OF THIS, YET REFUSE TO REPLACE AT THERE COST. IF THE OEM EQUIPMENT WAS FINE, THEN WHY ARE THE REPLACEMENTS DIFFERENT AND WITH A NEW PART NUMBER. MY GMC DEALER SHIP, WON'T EVEN REPLACE THE STEPPER MOTORS, AND WANT TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. THIS AGAIN IS A SAFETY ISSUE, AND A MONEY ISSUE, AS I KNOW FIRST HAND AFTER RECEIVING A $165 SPEEDING TICKET, NOT KNOWING HOW FAST I WAS GOING WITH NO TRAFFIC AROUND. THE GAS GAUGE MAY READ HALF A TANK, AND THEN YOU STALL OUT ON THE FREEWAY, AND GET REAR ENDED, WHICH AT THOSE SPEEDS, HOPE YOU OR THE PERSON THAT REAR ENDS YOU SURVIVE! NOT TO MENTION AN INSURANCE CLAIM (AUTO AND/OR BI CLAIM), AND/OR A POSSIBLE DEATH. BY THE WAY, I AM AN AUTO INSURANCE ADJUSTER BY TRADE, AND HAVE BEEN FOR 34 YEARS. I SIMPLY WANT A RECALL ON THIS ONGOING PROBLEM, SO FOLKS CAN DRIVE DOWN THE ROAD SAFELY AGAIN, WITH PEACE OF MIND. *TR

Incident: November 1, 2013 · Filed: November 20, 2013

THE SPEEDOMETER HAS GOTTEN STUCK AT 120 MPH & WILL NOT RESET... THIS HAS HAPPENED OFF & ON & I WAS USUALLY ABLE TO RESET THE SPEEDOMETER BY TURNING ON AND OFF THE VEHICLE SEVERAL TIMES... BUT NOW, IT HAS OFFICIALLY STAYED AT 120MPH. I AM UNABLE TO TELL HOW FAST I AM ACTUALLY DRIVING. I KNOW GMC HAD SIMILAR ISSUES WITH THEIR CHEVROLET VEHICLES - & THAT RESULTED IN A CLASS ACTION LAWSUIT TO HAVE THEM ISSUE A RECALL.... I WOULD REALLY LIKE TO SEE A RECALL ON THIS... IT IS UNSAFE TO DRIVE THIS WAY!! *TR

Incident: June 8, 2012 · Filed: July 5, 2013

AFTER HAVING THE CAR SERVICED AT THE DEALER I NOTICED THE REAR SUSPENSION WAS SAGGING. I HAD THIS CHECKED AT THE DEALER BUT THEY COULD FIND NO PROBLEM. THE REAR SUSPENSION STILL WILL SAG BUT NOT WITH ANY REGULARITY, SOMETIMES IN ONE NIGHT, OTHER TIMES 3-4 NIGHTS. *TR

Incident: January 28, 2013 · Filed: January 29, 2013

CAR WAS PARKED IN DRIVEWAY FOR THE AFTERNOON AND THE REAR GLASS SHATTERED FOR NO REASON. NO EVIDENCE OF ANYTHING HITTING REAR GLASS. HALF THE GLASS WAS INSIDE VEHICLE AND HALF THE GLASS WAS BLOWN BACKON THE HOOD AND BUMPER OF MY SECOND CAR WHICH WAS PARKED DIRECTLY BEHIND SAID VEHICLE. NEITHER ONE WAS IN MOTION. *TR

Incident: April 17, 2012 · Filed: October 5, 2012

TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO ROLL THE WINDOW UP BUT IT WOULD NOT MOVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY FILE A COMPLAINT. THE FAILURE MILEAGE WAS 129,000. ..UPDATED 12/06/12 *BF UPDATED 12/06/12

Incident: May 8, 2012 · Filed: June 26, 2012

FUEL GAUGE STOPPED WORKING AND THE FRONT END SOUNDS LIKE ITS LOOSE. I HAVE A FIVE YEAR OLD AND CAN;T EVEN TELL WHEN I'M LOW ON GAS AND I'M NOT SURE WHAT'S GOING ON WITH THE FRONT END. *JB

Incident: May 1, 2011 · Filed: October 4, 2011

I OWN A 2005 GMC ENVOY XUV WITH APPROXIMATELY 64000 MILES ON IT. THE COMPLAINT I WISH TO REPORT IS A MALFUNCTION WITH THE FUEL LEVEL SENSOR. THE FUEL LEVEL SENSOR HAS STOPPED WORKING AND READS EMPTY CONSTANTLY, EVEN WHEN THE VEHICLE IS FULL OF FUEL. THE SENSOR CHIMES A WARNING SOUND TO INDICATE FUEL IS LOW. THIS HAS BEEN AN ISSUE FOR US FOR 5 MONTHS. WE HAVE SPENT MUCH TIME RESEARCHING THIS ISSUE TO TRY TO REPAIR IT OURSELVES, AND IT HAS SEEMED TO BE AN ISSUE THAT NEEDS DEALERSHIP ATTENTION. I WAS IN PROCESS OF SCHEDULING AN APPOINTMENT WITH GMC, WHEN A LETTER FROM GMC ARRIVED IN THE MAIL. THEY WERE ABLE TO LOCATE US BY OUR VIN. IN THE LETTER, GMC FULLY ACKNOWLEDGES THE FAULTY FUEL LEVEL SENSOR AND OFFERS TO PAY 50% OF REPAIR COSTS AT A CERTIFIED GMC DEALERSHIP. ALTHOUGH I APPRECIATE THEIR OFFER, THE REPAIR WILL STILL BE APPROXIMATELY $200 AT 50%. I AM WRITING TODAY TO LET MY VOICE BE HEARD THAT THE LAST FEW MONTHS DEALING WITH THIS ISSUE HAVE BEEN EXTREMELY CHALLENGING. I HAVE HAD TO BE CONSTANTLY AWARE OF MY EXACT MILEAGE, AND FEARFUL OF RUNNING OUT OF FUEL, STRANDED ON THE INTERSTATE WITH MY FAMILY. TO ME, IT IS A SAFETY ISSUE THAT GMC SHOULD REPAIR AS A COURTESY TO THEIR CUSTOMERS. WE PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION OF AN AMERICAN COMPANY AND AM HOPING THAT OTHERS ALONG WITH US WILL REPORT THIS ISSUE. *TR

Incident: October 1, 2011 · Filed: October 1, 2011

ONE INCIDENT WHERE THE DOOR MALFUNCTIONED IN A POSITION WHERE THE DOOR CAME COMPLETELY OFF THREE OF THE LATCHES AND THE DOOR WAS ONLY BEING HELD ON BY THE NON-ELECTRONIC LATCH, THE DOOR FELL INTO MY ARMS AND I HAD TO HOLD THE DOOR UP AND MANUALLY PLACE IT INTO POSITION SO I COULD GET IT TO CLOSE. HAD I NOT CAUGHT THE DOOR, IT WOULD HAVE FALLEN TO THE GROUND. IT WOULD HAVE BEEN DAMAGED. IT COULD HAVE BEEN POSSIBLE THAT THE DOOR FELL OUT ONTO ME, CAUSING INJURY. ON OCTOBER 1ST, 2011 THE DOOR CAME OPEN WHILE SITTING AT A RED LIGHT, AS THE VEHICLE PULLED AWAY AT A GREEN LIGHT THE DOOR FLUNG OPEN IN A TAILGATE FASHION(TRUCKBED STYLE) AND SLAMMED AGAINST THE STOPS CAUSING THE WINDOW TO SHATTER ON THE ROAD. PRIOR TO THIS HAPPENING, WE WERE LOADING GROCERIES INTO THE BACK WITH THE DOOR OPENED IN THE SWING DOOR FASHION( TO THE SIDE) WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT JUST BOUNCED BACK AND DID NOT SECURE. WE KEPT TRYING TO SECURE THE DOOR AND FINALLY THE DOOR SECURED, BUT IT WOULD ONLY SECURE WITH ONE ELECTRONIC LATCH AND THE MANUAL LATCH, THE TOP LEFT LATCH WOULD NOT CLOSE. IT SHOWED AJAR ON THE DASH. AS STATED ABOVE WHEN WE PULLED AWAY AT A GREEN LIGHT, THE DOOR FLUNG OPEN LIKE A TRUCK BED STYLE WITH THE WINDOW UP. THE DOOR IS NOT DESIGNED TO OPEN TRUCKBED STYLE WITH THE WINDOW UP, THE WINDOW NEEDS TO BE IN THE OPEN POSITION BEFORE IT WILL OPEN TRUCK BED STYLE. EVEN IF YOU WERE TO ACTIVATE THE TRUCKBED LATCH OPENER, THE DOOR WOULD SENSE THAT THE WINDOW WAS UP AND DEFAULT TO THE SIDE SWING METHOD. THE TAILGATE DOOR IS A SAFETY HAZARD DUE TO THE POOR DESIGN OF THE DOOR WHICH ALLOWS WATER AND DIRT/SAND TO INFILTRATE THE LATCHES AND CAUSE UN-WANTED OPERATIONS WHICH COULD CAUSE INJURY OR DEATH. *TR

Incident: August 26, 2011 · Filed: August 26, 2011

OUR 2005 GMC ENVOY HAS ALWAYS HAD A FAULTY FUEL GAUGE AND HAS CAUSED OUR FAMILY TO BE STRANDED A FEW TIMES WITHOUT GAS WHILE TRAVELLING FAR FROM HOME. WE TOOK IT INTO A GMC DEALER WHO WANTED $ 950 FOR PARTS AND REPAIRS. WE JUST DONT HAVE THAT KIND OF MONEY. GMC HAS ALWAYS BEEN AWARE OF THIS PROBLEM AND HAS NOT OFFERED TO FIX IT NOR HAVE A RECALL ON THIS FAULTY GAS GAUGE. 856,000 GM SUVS UNDER INVESTIGATION FOR FAULTY FUEL GAUGES FEDERAL REGULATORS ARE INVESTIGATING 865,000 GENERAL MOTORS SUVS, INCLUDING THE 2005-?07 CHEVROLET TRAILBLAZER AND BUICK RAINIER,FOR FAULTY FUEL GAUGES THAT ARE INACCURATE. THE 2005-?06 CHEVROLET TRAILBLAZER EXT, THE 2005-?07 GMC ENVOY, THE 2005-?06 GMC ENVOY XL AND THE 2005-?07 SAAB 9-7X ARE ALSO AFFECTED VEHICLES BEING INVESTIGATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT