NHTSA vehicle safety data
2004 Four Winds Mandalay
The 2004 Four Winds Mandalay has 5 NHTSA recalls and 2 owner complaints on record — every open recall is repaired free at an authorized Four Winds dealer.
Complete safety data for the 2004 Four Winds Mandalay. Data pulled live from api.nhtsa.gov.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA #10V563000Reported November 16, 2010 · THOR MOTOR COACH
Defect description
TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Safety consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Free manufacturer remedy
TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA #08V368000Reported July 21, 2008 · FOUR WINDS INTERNATIONAL
Defect description
FOUR WINDS IS RECALLING 1,633 MY 2004-2007 MANDALAY, MY 2005-2007 PRESIDIO, AND MY 2006-2007 VALENCIA MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Free manufacturer remedy
FOUR WINDS IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOUR WINDS AT 1-800-860-5658.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
STEERING:GEAR BOX:SHAFT PITMAN
NHTSA #07V584000Reported December 19, 2007 · FOUR WINDS INTERNATIONAL
Defect description
ON CERTAIN MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND EQUIPPED WITH ZF MODEL 8018 STEERING GEARS, THESE GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.
Safety consequence
THE OPERATOR MAY NOTICE HIGHER REQUIRED STEERING WHEEL INPUTS, OR THE NEED FOR MORE STEERING WHEEL ADJUSTMENTS WHILE DRIVING IN A STRAIGHT LINE IN COMBINATION WITH METALLIC CRACKING NOISES PRIOR TO A LOSS OF STEERING. LOSS OF STEERING COULD RESULT IN A VEHICLE CRASH.
Free manufacturer remedy
FOUR WINDS IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR FREE OF CHARGE (PLEASE SEE 07V343 AND 07E049). OWNERS MAY CONTACT FOUR WINDS AT 1-574-266-1111 OR FREIGHTLINER AT 1-800-547-0712.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA #07V082000Reported March 5, 2007 · FOUR WINDS INTERNATIONAL
Defect description
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Free manufacturer remedy
FOUR WINDS WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH
NHTSA #04V377000Reported August 4, 2004 · FOUR WINDS INTERNATIONAL
Defect description
CERTAIN MOTOR HOMES DO NOT COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUMENT SYSTEM CONTROLLER SOFTWARE. IF THE OPERATOR DOES NOT ACKNOWLEDGE THESE HIGHER PRIORITY ALARMS, A LOW AIR ALARM MAY NOT BE DISPLAYED.
Safety consequence
A VEHICLE COULD BE DRIVEN WITH THE AIR PRESSURE BELOW 60 PSI WITHOUT THE LOW AIR WARNING SOUNDING, WHICH COULD RESULT IN A CRASH.
Free manufacturer remedy
FREIGHTLINER DEALERS WILL RE-FLASH THE SOFTWARE. OWNERS SHOULD FREIGHTLINER AT 1-800-547-0712 OR FOUR WINDS AT 1-574-266-1111.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).