NHTSA vehicle safety data
2020 Ford Explorer Hybrid Recalls, Ratings & Complaints
The 2020 Ford Explorer Hybrid has 1 NHTSA recall campaign and 2 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Ford dealer.
NHTSA recall and complaint data for the 2020 Ford Explorer Hybrid. Recall data is refreshed daily from NHTSA.
POWER TRAIN:AXLE ASSEMBLY
NHTSA #22V255000Reported April 14, 2022 · Ford Motor Company
Potentially affected: 252,936 vehicles
Defect description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Safety consequence
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Manufacturer remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Ford Explorer Hybrid model years
Check your 2020 Ford Explorer Hybrid VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Explorer Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Ford VIN