2006 Ford Escape HEV Recalls & Complaints

Incident: May 28, 2019 · Filed: May 29, 2019

MY SON AND I WERE LEAVING A PARKING LOT WHEN SUDDENLY AND WITHOUT WARNING THE POWER STEERING WENT OUT. I GOT A WARNING CHIME AND THE WRENCH LIGHT CAME ON WITH THE MESSAGE "SERVICE PWR STEERING" ON THE DASH. LUCKILY (I THOUGHT) I WAS NEAR A AUTO PARTS PLACE SO I SLOWLY DROVE THERE. I PULLED IN, TOOK OUT THE MANUAL AND REALIZED THAT THERE IS NO POWER STEERING FLUID RESERVOIR TO CHECK OR FILL (AS WOULD HAVE BEEN MY QUICK SOLUTION TO THE PROBLEM). DRIVING WAS SLOW AND POTENTIALLY DANGEROUS DUE TO INABILITY TO TURN (AT SPEED). THE VEHICLE WAS INITIALLY PURCHASED FOR MY MOM, WHO WAS 75 AT THE TIME. THE LOSS OF POWER STEERING FOR HER WOULD HAVE BEEN MUCH MORE SERIOUS.DRIVING WITH MANUAL STEERING IS DIFFICULT AND MUSCLE BUILDING. I HAD TO DRIVE 25 BACK HOME ON CURVY, MOUNTAIN BACK ROADS. LUCKILY THERE WAS NO ACCIDENT/INJURIES AS A RESULT OF THE POWER STEERING FAILURE. I READ THROUGH MANY COMPLAINTS OF SIMILAR INCIDENTS AND REALIZED THAT THERE IS A PROBLEM THAT HAS NOT BEEN RESOLVED. I PLAN ON CONTACTING THE DEALERSHIP IN THE MORNING, BUT AM NOT HOLDING MY BREATH FOR RESULTS. DURING A PAST ISSUE I WAS TOLD THAT THE DEALERSHIP HAD ONLY ONE SERVICE TECHNICIAN THAT WAS TRAINED ON THE HYBRID VEHICLES. THAT TIME, THEY SAID I NEEDED A NEW BATTERY! HAHA! THAT ISSUE WAS RESOLVED DUE TO A RECALL. SO MAYBE ENOUGH COMPLAINTS FOR POWER STEERING ISSUES WILL FINALLY GET A RECALL TOO. PLEASE TAKE NOTICE.

Incident: June 16, 2016 · Filed: August 28, 2016

DRIVING ON CITY STREET WHEN "SERVICE BRAKE SYSTEM" MESSAGE WAS DISPLAYED AS WELL AS ABS AND BRAKE LIGHTS ON DASH. VEHICLE HAD NO BRAKES AND EMERGENCY BRAKE HAD TO BE USED TO STOP VEHICLE.

Incident: December 25, 2014 · Filed: May 18, 2015

***DOOR AJAR/CAR ALARM/DOME LIGHT/ ISSUES*** 5/18/15 2006 FORD ESCAPE XLT 4WD 3.0L 6 CYLINDER HAS INTERMITTENT FALSE DOOR AJAR/CAR ALARM/DOME LIGHT ISSUES ALL THREE SYMPTOMS CAUSED BY FAULTY DOOR LATCH SENSORS. THE SUSPECT PART HAS A TEMPERATURE COEFFICIENT. THAT IS TO SAY WHEN YOU PARK YOUR CAR, AND GO INSIDE YOUR HOUSE, THE CAR ALARM WILL START GOING OFF IN NEIGHBORHOOD WAKING UP NEIGHBORS AND IS A HUGE ANNOYANCE TO QUIET NEIGHBORHOODS BECAUSE ALARM WILL FALSELY ACTIVATE WHEN THE TEMPERATURE VARIES. SOMETIMES WHEN OUTSIDE TEMPERATURES WARMS UP TO ABOUT 75-80 DEGREES OUTSIDE THE CAR ALARM SOUNDS TO INDICATE A FALSELY TRIPPED ALARM. IT SOMETIMES WILL OCCUR IN WINTER WEATHER CLIMATES ALSO. TEMPERATURE CHANGES PROVOKE THE FAULTY SYMPTOMS. FORD REFUSES TO ACKNOWLEDGE THE FORD ESCAPE AND MANY OF THEIR MODEL VEHICLES HAVE THIS PROBLEM. THE PROBLEM APPEARS TO BE CHEAP FLIMSY METAL ELECTRICAL CONTACTS WITHIN THE DOOR LATCH MECHANISM THAT OXIDIZE AND LOSE SPRING TENSION OVER TIME CAUSING THESE FALSE ALARMS. WITH EACH FALSE ACTIVATION, CAR ALARM WILL SOUND, DOOR AJAR LIGHT ACTIVATES (CAN'T TELL WHICH DOOR IS FAULTY) DOME LIGHT TURNS ON AND WILL STAY ON UNTIL IT RUNS DOWN YOUR BATTERY IN YOUR CAR AND THEN YOUR STRANDED BECAUSE YOUR CAR WON'T START BECAUSE FAULTY DOOR ELECTRICAL SWITCH BUILT INTO DOOR LATCH MECHANISM ACTIVATED YOUR DOME LIGHT WHICH DISCHARGES YOUR BATTERY CHARGE. IF YOUR IN A COLD WEATHER ENVIRONMENT AND THE BATTERY DIES BECAUSE OF THIS DEFECT IN ELECTRICAL SENSOR SWITCH, YOU CAN BECOME STRANDED BECAUSE YOU CAN NOT START YOUR CAR BECAUSE FORD REFUSES TO ADMIT THEIR IS A PROBLEM AND ISSUE A RECALL. [XXX] - SPRINGFIELD, IL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident: March 4, 2015 · Filed: March 8, 2015

I WAS DRIVING ON THE 495 BELTWAY (APPROX 55MPH) IN THE RIGHT LANE WHEN SUDDENLY MY CAR LOST POWER AND THE FAIL SAFE MESSAGE APPEARED SAYING STOP THE CAR IMMEDIATELY. FORTUNATELY, I WAS ABLE TO TAKE A NEARBY EXIT OFF THE BELTWAY WITHOUT INJURING MYSELF OR SOMEONE BEHIND ME AND CAUSING A MULTIPLE CAR COLLISION. A RED TRIANGLE ICON APPEARED ON THE DASHBOARD INCLUDING OTHER LIGHTS AND MESSAGES SINCE THE CAR HAD NO POWER. I DID HAVE THE CAR HEATER ON DUE TO WINTER TEMPERATURES. I IMMEDIATELY TURNED THE CAR OFF AND RESTED IT AND DID NOT PUT MY HEAT BACK ON SUSPECTING THE ELECTRONIC MOTOR COOLANT PUMP AS THE PROBLEM AFTER RECENTLY READING A NYT ARTICLE. THE CAR STARTED ABOUT 10 MINUTES LATER. I MADE AN APPT W MY FORD DEALER TO INSPECT THE CAR FOR THIS PROBLEM.I HAD A SIMILAR PROBLEM LAST SUMMER AND WAS TOLD BY FORD THAT MY VIN DIDN'T HAVE ANY RECALLS. I HAD THE A/C ON THAT DAY. UNFORTUNATELY, THE RECALL FOR THROTTLES ONLY APPLIES TO FORD NON-HYBRID CARS. THERE HAS ONLY BEEN A SERVICE BULLETIN TO FORD MECHANICS AND NO RECALL FOR THE ELECTRONICS MOTOR COOLANT PUMP. THIS INCIDENT SCARED ME AND I FEEL MY CAR IS UNSAFE TO DRIVE ESP ON INTERSTATE HIGHWAYS AT HIGH RATES OF SPEED UNTIL THIS PROBLEM IS RESOLVED. *TR

Incident: February 8, 2015 · Filed: February 8, 2015

I WAS DRIVING MY FORD ESCAPE AND I STARTED TO HEAR A BANGING NOISE COME FROM MY RIGHT REAR TIRE. TO LATER FIND OUT THAT IT IS MY STRUT TOWER IS RUSTED OUT. IT IS RIDICULOUS THAT SO MANY PEOPLE HAVE THE SAME PROBLEM AND THAT FORD HAS NOT DONE ANYTHING TO FIX THE MATTER, IT IS IRRESPONSIBLE.I BELIEVE THAT FORD SHOULD TAKE RESPONSIBILITY FOR THEIR VEHICLE'S AND FIX THEM OR FIGURE OUT HOW TO SOLVE THE PROBLEM. *JS

Incident: January 21, 2015 · Filed: January 23, 2015

OUR FORD ESCAPE ENGINE STOPPED SUDDENLY ON THE HIGHWAY. WE BROUGHT IT TO CYPRESS COAST FORD LINCOLN IN SEASIDE CALIFORNIA. I HAD NOT RECEIVED A RECALL NOTICE FROM FORD ABOUT THE RECALL, BUT UPON RESEARCHING THE SYMPTOMS ONLINE, I FOUND OUT ABOUT THE RECALL AND INFORMED THE SERVICE ADVISOR AT CYPRESS FORD. THEY ADVISED ME THAT THE RECALL WAS NOT RELEVANT AND THAT THE CAR NEEDED $1700 IN VERY SIMILAR REPAIRS. I PAID WITH A CREDIT CARD AND THE WORK WAS COMPLETED. I PICKED UP THE CAR AND TRIED TO DRIVE IT HOME; THE SAME EXACT PROBLEM HAPPENED AGAIN, LATE AT NIGHT, ON THE HIGHWAY. I HAD THE CAR TOWED (AT MY EXPENSE) TO MY HOME AND THEN WAS ABLE TO GET IT TO MY LOCAL FORD DEALER. THEY RAN THE VIN AND SAID THE RECALL WAS PRESENT AND SHOULD BE FIXED. WHAT RECOURSE DO I HAVE TO GET A FULL REFUND AND PAYMENT FOR NEGLIGENCE FROM THE FORD AUTHORIZED DEALER/SERVICE CENTER THAT 1) DID NOT PROPERLY REPAIR MY CAR 2) IGNORED THE RECALL ON THE SPECIFIC PART OF THE CAR THAT I WAS COMPLAINING ABOUT AND THE RECALL I ALERTED THEM TO 3) PLACED ME IN DANGER THROUGH THEIR NEGLIGENCE BY SEND ME BACK TO THE HIGHWAY WITHOUT FIXING THE PROBLEM PLEASE ADVISE. *TR

Incident: September 21, 2013 · Filed: February 27, 2014

WIFE AND I WERE ENROUTE HOME FROM VERO BEACH, FL TRAVELING WEST ON FL HIWAY 60 ABOUT 10 MILES EAST OF THE FL TURNPIKE AROUND 8:30 AM. TRAVELED OVER SHORT STRETCH OF REPAVED ROAD. AT THAT TIME HEARD BEEP, NOTICED RED BRAKE LIGHT AND AMBER ABS LIGHT ON. CRUISE CONTROL ON MOVING 60 MPH. TRIED BRAKES, NOTICED EXCESSIVE BRAKE TRAVEL, BUT STILL HAD SOME BRAKES. CONTINUED ON UNTIL TURNPIKE JUNCTION. PULLED OFF ROAD, STOPPED, SHUT OFF IGNITION. UPON RESTARTING (AFTER 5 SECONDS), WARNING LIGHTS STAYED OFF, HAD GOOD BRAKES. PROCEEDED 130 MILES TO HOME W/O INCIDENT. THIS HAS OCCURRED 3 TIMES BEFORE AND HAVE HAD IT TO THE DEALER'S SERVICE DEPT. ON JULY 5TH. I AM DETAILING THIS INCIDENT BECAUSE I HAVE THE MOST INFORMATION ABOUT IT. WHEN IT OCCURRED ALL 4 TIMES, IT WAS EITHER AFTER CROSSING RAILROAD TRACKS, HITTING A POT HOLE OR IN THIS CASE AFTER A CHANGE IN ROAD SURFACE. AND IT DOESN'T HAPPEN ALL THE TIME WHEN CROSSING ROUGH SURFACES. THE DEALER (NICK NICHOLAS FORD IN INVERNESS, FL) CANNOT SEEM TO FIND AND FIX THIS. I HAVE TO GROUND THIS VEHICLE BECAUSE I CANNOT TRUST IT WITH MY WIFE DRIVING BY HERSELF. IT COULD COST UP TO 7K FOR FORD TO SWAP OUT COMPONETS TO TRY TO FIX IT - MY COST. THIS IS A SAFETY ISSUE! NOT A WEAR AND TEAR ISSUE.

Incident: September 21, 2013 · Filed: September 25, 2013

WIFE AND I WERE ENROUTE HOME FROM VERO BEACH, FL TRAVELING WEST ON FL HIWAY 60 ABOUT 10 MILES EAST OF THE FL TURNPIKE AROUND 8:30 AM. TRAVELED OVER SHORT STRETCH OF REPAVED ROAD. AT THAT TIME HEARD BEEP, NOTICED RED BRAKE LIGHT AND AMBER ABS LIGHT ON. CRUISE CONTROL ON MOVING 60 MPH. TRIED BRAKES, NOTICED EXCESSIVE BRAKE TRAVEL, BUT STILL HAD SOME BRAKES. CONTINUED ON UNTIL TURNPIKE JUNCTION. PULLED OFF ROAD, STOPPED, SHUT OFF IGNITION. UPON RESTARTING (AFTER 5 SECONDS), WARNING LIGHTS STAYED OFF, HAD GOOD BRAKES. PROCEEDED 130 MILES TO HOME W/O INCIDENT. THIS HAS OCCURRED 3 TIMES BEFORE AND HAVE HAD IT TO THE DEALER'S SERVICE DEPT. ON JULY 5TH. I AM DETAILING THIS INCIDENT BECAUSE I HAVE THE MOST INFORMATION ABOUT IT. WHEN IT OCCURRED ALL 4 TIMES, IT WAS EITHER AFTER CROSSING RAILROAD TRACKS, HITTING A POT HOLE OR IN THIS CASE AFTER A CHANGE IN ROAD SURFACE. AND IT DOESN'T HAPPEN ALL THE TIME WHEN CROSSING ROUGH SURFACES. THE DEALER (NICK NICHOLAS FORD IN INVERNESS, FL) CANNOT SEEM TO FIND AND FIX THIS. I HAVE TO GROUND THIS VEHICLE BECAUSE I CANNOT TRUST IT WITH MY WIFE DRIVING BY HERSELF. IT COULD COST UP TO 7K FOR FORD TO SWAP OUT COMPONENTS TO TRY TO FIX IT - MY COST. THIS IS A SAFETY ISSUE! NOT A WEAR AND TEAR ISSUE. *LN UPDATED 1/6/2014 *JS

Incident: June 15, 2013 · Filed: June 28, 2013

RIGHT REAR WHEEL HOUSING RUSTS COMPLETELY THROUGH ALLOWING THE SHOCK TO DETACH FROM THE VEHICLE. AFTER AN ONLINE SEARCH THIS IS A VERY COMMON INCIDENT. AFTER CONTACTING THE LOCAL FORD DEALER, THERE IS A BACK-ORDER ON THE RIGHT REAR WHEEL HOUSING WITH NO EXPECTED DATE OF DELIVERY. THIS IS THE ONLY WHEEL HOUSING ON THE VEHICLE THAT IS RUSTING OUT AND CAUSING ISSUES. THE ONLY TIME YOU START TO REALIZE THAT THERE IS AN ISSUE IS IF YOU START THE HEAR A "CLUNK" COMING FROM THE CAR, HOWEVER; THERE IS A RUBBERIZED UNDERCOAT THAT PREVENTS YOU FROM SEEING THE DAMAGE UNTIL IT IS TOO LATE OR A KNOWLEDGEABLE MECHANIC WITH THE ISSUE LOOKS SPECIFICALLY AT THE WHEEL HOUSING. *TR

Incident: May 31, 2013 · Filed: May 31, 2013

WHILE DRIVING HOME FROM WORK ON THE HIGHWAY THIS AFTERNOON MY CAR SUDDENLY JOLTED TO A STOP WHILE TRAVELING AT 65 MPH ON A MAJOR US HIGHWAY. THE CAR FLASHED A "STOP SAFELY NOW" MESSAGE ON MY DASH AND I HAD TO COAST TO THE END OF THE EXIT AS I GET OFF ON A LEFT HANDED EXIT. I BELIEVE THIS IS A SAFETY ISSUE AND FROM READING SEVERAL POSTS ONLINE I HAVE LEARNED I AM NOT THE FIRST. FORD SHOULD BE HELD LIABLE FOR FIXING/DIAGNOSING THIS ISSUE AS IT IS A SAFETY CONCERN FOR THE GENERAL PUBLIC. *TR