NHTSA vehicle safety data

2023 Entegra Reatta XL Recalls & Complaints

The 2023 Entegra Reatta XL has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Entegra dealer.

NHTSA recall and complaint data for the 2023 Entegra Reatta XL. Recall data is refreshed daily from NHTSA.

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2023 Entegra Reatta XL owner complaints

Owners have filed 2 complaints with NHTSA about the 2023 Entegra Reatta XL, describing incidents dated December 17, 2022 to August 14, 2025.

Most-cited components

Exterior Lighting 1 complaint
Seats 1 complaint
Steering 1 complaint

Newest complaints

ODI #11680668 · Filed August 14, 2025
The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat…
ODI #11499954 · Filed January 3, 2023
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Read all 2 complaints

Incorrect Weld May Cause Seat Failure/FMVSS 207

NHTSA #24V061000 · Seats · NHTSA notice

Reported February 1, 2024 · Jayco, Inc.

Potentially affected: 148 vehicles

Repair completion: 39.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9903602 · Owners notified March 11, 2024

Defect description

Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

Safety consequence

A loose or detached seat assembly increases the risk of injury.

Manufacturer remedy

Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Software Error in Vehicle Control Module

NHTSA #23V224000 · Electrical System — Software · NHTSA notice

Reported March 30, 2023 · Jayco, Inc.

Potentially affected: 972 vehicles

Manufacturer campaign Spartan 23V-062 · Owners notified April 26, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Safety consequence

A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Manufacturer remedy

Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Label Missing Rear Axle Weight Rating/Part 567

NHTSA #23V102000 · Equipment — Other — Labels · NHTSA notice

Reported February 20, 2023 · Jayco, Inc.

Potentially affected: 2,467 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 9903583 · Owners notified March 31, 2023

Defect description

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2023 Entegra Reatta XL. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2023 Entegra Reatta XL.

Seats

ODI #11680668

Incident: August 14, 2025 · Filed: August 14, 2025

The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed that the seat was faulty and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

Steering; Exterior Lighting

ODI #11499954

Incident: December 17, 2022 · Filed: January 3, 2023

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Other Entegra Reatta XL model years

Check your 2023 Entegra Reatta XL VIN

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