NHTSA vehicle safety data
2023 Entegra Launch
The 2023 Entegra Launch has 4 NHTSA recalls and 2 owner complaints on record — every open recall is repaired free at an authorized Entegra dealer.
Complete safety data for the 2023 Entegra Launch. Data pulled live from api.nhtsa.gov.
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
NHTSA #25V072000Reported February 7, 2025 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Free manufacturer remedy
Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
ELECTRICAL SYSTEM:WIRING
NHTSA #24V310000Reported May 1, 2024 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Safety consequence
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Free manufacturer remedy
Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NHTSA #24V160000Reported February 29, 2024 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Safety consequence
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Free manufacturer remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
NHTSA #23V081000Reported February 16, 2023 · Jayco, Inc.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Safety consequence
Vehicle rollaway increases the risk of a crash.
Free manufacturer remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.