NHTSA vehicle safety data
2011 Eldorado E-Z Rider II Max Recalls, Ratings & Complaints
The 2011 Eldorado E-Z Rider II Max has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Eldorado dealer.
NHTSA recall and complaint data for the 2011 Eldorado E-Z Rider II Max. Recall data is refreshed daily from NHTSA.
EQUIPMENT
NHTSA #12V513000Reported October 19, 2012 · Eldorado National- California, Inc.
Potentially affected: 9 vehicles
Defect description
Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Safety consequence
In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
Manufacturer remedy
Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Eldorado E-Z Rider II Max model years
Check your 2011 Eldorado E-Z Rider II Max VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Eldorado E-Z Rider II Max at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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