NHTSA vehicle safety data
2018 Eldorado Arrivo Recalls, Ratings & Complaints
The 2018 Eldorado Arrivo has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Eldorado dealer.
NHTSA recall and complaint data for the 2018 Eldorado Arrivo. Recall data is refreshed daily from NHTSA.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA #24V074000Reported February 7, 2024 · Eldorado National- California, Inc.
Potentially affected: 108 vehicles
Defect description
Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Manufacturer remedy
ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEATS
NHTSA #18V926000Reported December 18, 2018 · Eldorado National- California, Inc.
Potentially affected: 5 vehicles
Defect description
Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."
Safety consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer remedy
Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Eldorado Arrivo model years
Check your 2018 Eldorado Arrivo VIN
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