2006 Dutchmen T@B Recalls & Complaints

Incident: May 21, 2008 · Filed: October 21, 2008

IN MY TRAVEL TRAILER I NOTICED DOORS NOT FITTING CORRECTLY AND THE COUNTER TOP BEING OUT OF LEVEL AMONG OTHER THINGS LIKE DOORS. I LOOKED UNDER THE TRAILER AND FOUND THAT THE FRAME WAS BENT/TWISTED. THE BACK OF THE TRAILER HAS NEVER HIT THE GROUND AND IT HAS NEVER HIT A CURB..I CONTACTED THE MANUFACTURER AND THEY WANT ME TO SEND IT TO INDIANA FROM OREGON AT MY COST FOR THEM TO REPAIR IT, THAT WOULD BE OVER $6000 FOR ME TO PAY TO REPAIR THEIR JUNK...UNACCEPTABLE YOU DID NOT HAVE THE MODEL OF MY TRAILER SO I CHOSE THE CLOSEST ONE, MY MODEL IS AEROLITE 25' MADE BY DUTCHMEN. *TR

Incident: September 4, 2008 · Filed: September 8, 2008

I PURCHASED A 2006 GRAND JUNCTION 5TH WHEEL TRAVEL TRAILER IN APRIL 2006 WITH POWER KING ST235.80.R.16E TOW TIRES MANUFACTURED IN 2005. TRAVELING FROM BATON ROUGE, LA, I WAS ALERTED THAT I WAS RUNNING ON A FLAT (RR). I STOPPED AND CALLED ROAD SERVICE TO SWAP THE SPARE TO GROUND. AFTER CAMPING IN WEST MEMPHIS THAT NIGHT, WE PROCEEDED TO NASHVILLE, AFTER 20 MILES THE RIGHT FRONT TIRE BLEW OUT WHILE TRAVELING AT 55 MPH. ROAD SERVICE WAS CALLED TO BRING 2 NEW TIRES, ONE TO REPLACE THE SPARE AND ON TO REPLACE THE BLOWOUT. REPAIRMAN CHECKED TIRE FOR PROPER AIR PRESSURE. EACH REMAINING TIRE WERE HOLDING 75 PSI. NO FURTHER INCIDENT UNTIL APPROACHING DAYTON, OHIO. THE LR TIRE BLEW OUT CAUSING DAMAGE TO THE TRAILER BODY AND PLUMBING. I PULLED OVER AND CHANGED THE SPARE TO GROUND, THEN CONTINUED TO OUR DESTINATION. TWO NEW TIRES WERE PURCHASED TO REPLACE THE BLOWN TIRE AND THE REMAINING UNBLOWN ORIGINAL. THESE ORIGINAL TIRES HAD APPROXIMATELY 7000 MILES ON THEM. I REQUIRE FULL REIMBURSEMENT FOR EXPENSES AMOUNTING TO $902.00 PLUS NEEDED REPAIRS TO TRAILER. *TR

Incident: June 30, 2007 · Filed: June 10, 2008

10230186 2 DAYS AGO I FILED A COMPLAINT WITH YOUR OFFICE. I'VE SINCE RECEIVED MORE PERTINENT INFORMATION AND AM TRYING TO ADD IT HERE, AS A DOWNLOAD. PLEASE ADD IT TO YOUR FILE, AS IT PROVES THE 2 GROMMENTS WERE IMPROPERLY INSTALLED. I WOULD LOVE TO HAVE A LINK SO I CAN E MAIL YOU THE INFORMATION I HAVE. THE PHOTO'S, DOCUMENTATION WILL BACK UP MY STATEMENTS. PLEASE SEND A E MAIL ADDRESS WHERE I CAN SEND IT. THANKS......... *TR

Incident: September 7, 2007 · Filed: June 6, 2008

WE OWN A BRAND NEW 2006 37QSL GRAND JUNCTION 5TH WHEEL. OUR 1ST BLOW OUT WAS LESS THAN 3000 MILES IN NORCROSS GA. (I HAVE RECEIPTS)WITH LESS THAN 4000 MILES, WE HAD OUR 2ND BLOW OUT AN INTERSTATE NEAR AMSTERDAM NY. OUR 3RD BLOW OUT, WAS NEAR LAKE HAVASU, AZ WITH LESS THAN 8000 MILES ON THE TIRES. AFTER 3 BLOW OUTS ON THE HIGHWAY, FINALLY THE MANGER (RICK) AT BIG O TIRES, FOUND THE PROBLEM. THE VALUE STEMS WERE INCORRECTLY INSTALLED. HE SHOWED US THAT 2 WASHERS INSTEAD OF ONE WAS PUT ON THE VALUE STEM, SO WHEN THE TIRES HEATED UP, THE 2ND WASHER WOULD OFF AN ON CAUSE THE TIRES TO LOSE AIR PRESSURE, EVENTUALLY LEADING TO A BLOW OUT. HE WROTE A LETTER FOR US AND WE TOOK PHOTO'S OF THE TIRES AND THE VALUE STEMS. THE PROBLEM WITH THE 4 TIRES - WAS NOT THE TIRES, BUT THE INCORRECT INSTALLATION OF THE VALUE STEMS. WE CONTACTED LION'S HEAD SPECIALTY TIRE AND WHEEL, AS GRAND JUNCTION AND BIG O'S TIRES TOLD US LION'S HEAD SPECIALTY TIRES WERE RESPONSIBLE FOR THE INSTALLATION OF THE VALUE STEMS. WE HAVE DATES, DOT TIRE NUMBERS, RECEIPTS, PHOTO'S AND ALL WAS SENT TO LION'S HEAD SPECIALTY TIRES WITH 4 OR 5 CONVERSATIONS. THEY REFUSE TO ACCEPT ANY RESPONSIBILITY. THE DAMAGE TORE OUT ALL THE 110 WIRING, SOME 12 VOLT WIRING, TORE UP THE FENDER SKIRTS, DAMAGE TO THE EXTERNAL WALLS OF THE RIG, OUR BIG SLIDE IS DAMAGED AS WELL. PLUS JUST ABOUT GETTING KILLED ON THE HIGHWAY CHANGING THE 3 TIRES. ANY HELP OR DIRECTION OF WHERE WE CAN PURSUE THIS CASE, WOULD BE GREATLY APPRECIATED, SO NO ONE ELSE WILL FALL PREY TO THIS COMPANY'S POOR WORKMANSHIP AND ENDANGERING THE LIVES OF OTHERS, SINCE THEY WILL NOT ACCEPT RESPONSIBILITY, ALONG WITH THE PROOF THAT I SENT TO THEM. THANK YOU FOR ANY HELP. SINCERELY, LORETTA J. SAVARY *TR

Incident: May 30, 2007 · Filed: July 10, 2007

1- ORDINARY EVERYDAY USE- PULLING 5TH WHEEL ON A WORKING TRIP 2- FOUR SPRING HANGERS BROKE LOOSE FROM FRAME OF COACH WHICH RESULTED IN FRONT AXLE COMING LOOSE AND SHIFTING BACK AND BEING DRUG BY BACK AXLE/WHEELS. BOTH AXLES WERE ONLY ATTACHED BY EQUALIZERS. THE UNIT HAD TO BE TOWED AND REPAIRED ON SITE DUE TO THE DANGER OF RELOCATING. 3-REPLACED SPRING HANGERS WITH HEAVIER UPDATED SPRING HANGERS, ALSO HAD TO MAKE REPAIRS TO THE UNDERBELLY OF UNIT DUE TO DAMAGE FROM DEFECTIVE HANGERS PUNCTURING THE UNDERCARRIAGE OF UNIT, HAD TO REPLACE ALL FOUR TIRES. OLD PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. ALSO- A CROSS MEMBER BRACE IS TO BE INSTALLED AT A LATER DATE. *TR

Incident: May 30, 2007 · Filed: July 9, 2007

TL*THE CONTACT OWNS A 2006 DUTCHMEN T@B. THE CONTACT STATED THAT THE AXLES UNDERNEATH THE TRAILER CAUSED THE SPRING HANGERS TO SEPARATE. ALL FOUR SPRING HANGERS HAVE FAILED. THE AXLES BEGAN TO RIDE ON THE TIRE, CAUSING THE TIRE TO SMOKE. THE AXLE WAS LIFTED TO THE UNDERBELLY OF THE TRAILER. THE MANUFACTURER STATED THAT THIS WAS NOT THEIR PROBLEM, BUT WAS LIPPMANN INDUSTRIES' PROBLEM INSTEAD. THE MANUFACTURER SENT SOMEONE TO REPAIR THE CROSS MEMBERS, BUT THEY STATED THAT THE CROSS MEMBERS HAD TO BE REPLACED AND THAT THE TRAILER WAS NOT SAFE TO DRIVE. THEY REFERRED HER TO ANOTHER MANUFACTURER (MOORE RIDE) WHO STATED THAT THE CROSS MEMBERS WERE NOT THE CAUSE OF FAILURE. BOTH MANUFACTURERS STATED THAT IF THE FAILURE WERE TO RECUR, NEITHER OF THEM WOULD BE ABLE TO REPAIR THE DEFECT AGAIN. THE CURRENT AND FAILURE MILEAGES WERE 2,500. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

Incident: March 25, 2006 · Filed: June 1, 2007

TL*THE CONTACT OWNS A 2006 DUTCHMEN T@B AEROLIGHT CAMPER. THE CONTACT STATED THAT ALL FOUR TIRES DRY ROTTED WITHIN ONE YEAR. THE MANUFACTURER REQUESTED PICTURES AND, ONCE THEY WERE RECEIVED, THE MANUFACTURER SENT FOUR NEW TIRES. THE MANUFACTURER STATED THAT THE TIRES SHOULD BE RECALLED, HOWEVER, THE FAULTY TIRES ARE BEING HANDLED ON A CASE BY CASE BASIS. THE CURRENT MILEAGE IS 200. NO OTHER VEHICLE INFORMATION IS AVAILABLE. THE CONSUMER STATED THE DEALER PROVIDED 4 NEW TIRES TO REPLACE THE DAMAGED TIRES. THE CONSUMER PROVIDED PICTURES OF THE DEFECTED TIRES AND SERVICE INVOICE. UPDATED 07/10/07 *TR

Incident: August 16, 2006 · Filed: March 29, 2007

TL*THE CONTACT OWNS A 2006 DUTCHMAN T@B TRAILER. THE CONTACT STATED THAT THE BRAKE LININGS WERE COMPLETELY BURNED OUT. THE VEHICLE WAS INSPECTED , AND THE BRAKE DRUMS AND SHOES WERE COMPLETELY WORN OUT. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 50 MPH THE MECHANICAL SURGE BRAKE ASSEMBLY WOULD PUSH FAR ENOUGH UP TO ENGAGE THE BRAKE HANDLE. THIS CAUSED THE BRAKE HANDLE TO LOCK AND DISINTEGRATE THE BRAKE SHOES. THE CONTACT STATED THAT THE BRAKES WERE NOT ADEQUATE TO PROPERLY SLOW DOWN THE TRAILER. *AK UPDATE 4/23/07*TR