NHTSA vehicle safety data

2004 Diamond Coach E350 Recalls & Complaints

The 2004 Diamond Coach E350 has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Diamond Coach dealer.

NHTSA recall and complaint data for the 2004 Diamond Coach E350. Recall data is refreshed daily from NHTSA.

2004 Diamond Coach E350 owner complaints

Owners have filed 2 complaints with NHTSA about the 2004 Diamond Coach E350, describing incidents dated January 6, 2004 to January 23, 2016.

Most-cited components

Fuel/Propulsion System 1 complaint
Power Train 1 complaint
Service Brakes 1 complaint
Steering 1 complaint

Newest complaints

ODI #10993388 · Filed June 6, 2017
SEE ATTACHED 2 DOCUMENTS
ODI #10229275 · Filed May 30, 2008
MY REDMAN POWER STAND-UP WHEEL CHAIR FALLS FORWARD WHEN GOING UP INTO A STANDING POSITION. OTHER OWNERS OF THIS PARTICULAR CHAIR HAVE THE SAME PROBLEM. THE CHAIR ALSO TIPS BACKWARDS GOING UP A RAMP INTO A VAN, ALSO THE RAMP TO THE HOUSE. THE CHAIR WAS DELIVERED INCOMPLETE THREE TO FOUR MONTHS AFTER…

Read all 2 complaints

DIAMOND COACH/SURE-LOK/WHEELCHAIR SECUREMENT

NHTSA #04V430000 · Equipment Adaptive/Mobility · NHTSA notice

Reported September 3, 2004 · DIAMOND COACH CORPORATION

Potentially affected: 292 vehicles

Vehicles built April 24, 2001 – July 19, 2004 (per NHTSA)

Defect description

ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR DIAMOND COACH AT 1-800-442-4645.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2004 Diamond Coach E350. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2004 Diamond Coach E350.

Steering; Service Brakes; Fuel/Propulsion System

ODI #10993388

Incident: January 23, 2016 · Filed: June 6, 2017

SEE ATTACHED 2 DOCUMENTS

Power Train

ODI #10229275

Incident: January 6, 2004 · Filed: May 30, 2008

MY REDMAN POWER STAND-UP WHEEL CHAIR FALLS FORWARD WHEN GOING UP INTO A STANDING POSITION. OTHER OWNERS OF THIS PARTICULAR CHAIR HAVE THE SAME PROBLEM. THE CHAIR ALSO TIPS BACKWARDS GOING UP A RAMP INTO A VAN, ALSO THE RAMP TO THE HOUSE. THE CHAIR WAS DELIVERED INCOMPLETE THREE TO FOUR MONTHS AFTER PROMISED DATE OF DELIVERY. RECEIVED THE MISSING PARTS TWELVE MONTHS AFTER I PAID FOR THE CHAIR. FIRST CHANCE TO TRY IT OUT. I WENT TO ARBITRATION COURT, THE COMPANY WAS ORDERED TO REFUND MY MONEY AND PICK UP THE CHAIR. THAT WAS MAY 5TH 2006. THEY HAVE YET TO DO SO BUT THEY PUT FULL PAGE ADS IN THE DISABLE MAGAZINES. I CAN'T TRADE IT IN BECAUSE THEY DON'T WANT IT. I TRIED GIVING IT AWAY BUT THE DEALERS AND THERAPIST ADVISED PARTIES NOT TO USE THE REDMAN STAND-UP CHAIR BECAUSE THEY ARE TOO DANGEROUS. ONE LADY IN TEXAS RECEIVED HER NEW CHAIR, PAID FOR BY MEDICARE AND THE FIRST TIME SHE USED IT, IT FELL FORWARD. REDMAN OFFERED TO REPAIR THE NEW CHAIR FOR $4,100. THEY QUOTED ME $4,100 TO REPAIR THE STAND-UP AND ANOTHER $4,100 TO MAKE IT RECLINE AS THE BROCHURE STATED AND THEY PROMISED ME IT WOULD. *TR

Other Diamond Coach E350 model years

Check your 2004 Diamond Coach E350 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Diamond Coach E350 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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