NHTSA vehicle safety data

2023 Custom Fire Spartan Metrostar RT Recalls, Ratings & Complaints

The 2023 Custom Fire Spartan Metrostar RT has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Custom Fire dealer.

NHTSA recall and complaint data for the 2023 Custom Fire Spartan Metrostar RT. Recall data is refreshed daily from NHTSA.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA #23V316000

Reported May 4, 2023 · Custom Fire Apparatus, Inc.

Potentially affected: 2 vehicles

Defect description

Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.

Safety consequence

Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.

Manufacturer remedy

Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Custom Fire Spartan Metrostar RT model years

Check your 2023 Custom Fire Spartan Metrostar RT VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Custom Fire Spartan Metrostar RT at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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