NHTSA vehicle safety data

2013 Cruiser RV Shadow Cruiser Recalls & Complaints

The 2013 Cruiser RV Shadow Cruiser has 2 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cruiser RV dealer.

NHTSA recall and complaint data for the 2013 Cruiser RV Shadow Cruiser. Recall data is refreshed daily from NHTSA.

2013 Cruiser RV Shadow Cruiser owner complaints

Owners have filed 3 complaints with NHTSA about the 2013 Cruiser RV Shadow Cruiser, describing incidents dated July 23, 2012 to May 11, 2013.

Most-cited components

Equipment 2 complaints
Structure 2 complaints
Exterior Lighting 1 complaint
Fuel/Propulsion System 1 complaint
Suspension 1 complaint
Visibility/Wiper 1 complaint

Newest complaints

ODI #10541664 · Filed August 29, 2013
CPSC: I1380372A. 2013 SHADOW CRUISER. CONSUMER STATED SHE WAS HAVING MULTIPLE PROBLEMS WITH THE TRAILER. *LN THE CONSUMER STATED THE SLIDE OUT MALFUNCTIONED. IT DID NOT PROPERLY RETRACT, WHEN IT WAS PULLED IN. THE KITCHEN COUNTERTOPS AND CUTTING BOARD WERE WARPED AFTER ONE USE, THE LEFT FRONT…
ODI #10536572 · Filed August 21, 2013
THE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL…
ODI #10467870 · Filed July 26, 2012
TL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE…

Read all 3 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V751000 · Equipment · NHTSA notice

Reported November 22, 2017 · Cruiser RV

Potentially affected: 36,037 vehicles

Repair completion: 5.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 15, 2018 · Vehicles built April 30, 2009 – July 16, 2015 (per NHTSA)

Defect description

Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork, 2014-2018 Striker, 2009-2016 View Finder Lite, 2006-2007 Liberty, 2007 Land Roamer, 2009-2012 View Finder Toy Hauler, and 2006-2013 Fun Finder X recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Interior Side Door Lock May Become Inoperable

NHTSA #13V649000 · Latches/Locks/Linkages · NHTSA notice

Reported November 19, 2013 · Cruiser RV

Potentially affected: 41 vehicles

Owners notified January 20, 2014 · Vehicles built January 1, 2006 – April 25, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety consequence

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Manufacturer remedy

Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2013 Cruiser RV Shadow Cruiser. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2013 Cruiser RV Shadow Cruiser.

Equipment

ODI #10541664

Incident: May 11, 2013 · Filed: August 29, 2013

CPSC: I1380372A. 2013 SHADOW CRUISER. CONSUMER STATED SHE WAS HAVING MULTIPLE PROBLEMS WITH THE TRAILER. *LN THE CONSUMER STATED THE SLIDE OUT MALFUNCTIONED. IT DID NOT PROPERLY RETRACT, WHEN IT WAS PULLED IN. THE KITCHEN COUNTERTOPS AND CUTTING BOARD WERE WARPED AFTER ONE USE, THE LEFT FRONT DRIVER'S STABILIZER JACK WAS BENT. THERE WAS A PROPANE LEAK ON THE DRIVER'S SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. THE RAIL SYSTEM WAS SHOWING SIGNS OF HEAVY DAMAGE FROM BEING IMPROPERLY INSTALLED. THERE WAS A HORRIBLE NOISE, WHEN THE SLIDE WAS RETRACTED. UPON INVESTIGATION, THE WIRES AND A RUBBER COVERING WERE TANGLED IN THE GEARS AND THE TAIL SYSTEM. THE CONSUMER DISCOVERED THE AXLES/TIRES WERE THE WRONG SIZE FOR THE COACH. THE COACH FLOODED.

Suspension; Structure

ODI #10536572

Incident: May 11, 2013 · Filed: August 21, 2013

THE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOOR KITCHEN GRAY WATER DRAIN HOSE WAS NOT PROPERLY ATTACHED AND RESULTED IN MAJOR FLOODING JUNE17, 2013, WE DROPPED OFF OUR COACH FOR REPAIR. AUG2, 2013, WE PICKED UP OUR COACH AFTER 34 BUSINESS DAYS AUG4, 2013, WE DROPPED OFF OUR COACH FOR REPAIR AGAIN. 1.THE SLIDE WAS HITTING THE GUTTER.2.WE DISCOVERED A PROPANE LEAK ON THE DRIVERS SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. 3.SERVICE DEPARTMENT LET US KNOW OUR COACH HAD BEEN REPAIRED AND WAS READY FOR PICK UP A FEW DAYS LATER.TOBIN SAW DAYLIGHT ON THE EDGES OF THE SLIDE; SO WE LEFT OUR COACH FOR REPAIR. AUG15, 2013, PROPANE LEAK FOUND.WRONG HOSES HAD BEEN REPLACED. AUG17, 2013 --1.THE SLIDE NOT WORKING PROPERLY--WIRES/RUBBER COVERING WERE TANGLED IN THE GEARS AND RAIL SYSTEM.2.DAYLIGHT SHINES THROUGH THE TOP OF THE SLIDE WHEN FULLY EXTENDED.3.COACH FLOODED WITH GRAY WATER.4.WE FOUND THE AXLES/TIRES ON OUR COACH ARE FOR A S-260BHS. OUR COACH S-280QBS SHOULD HAVE: GVWR: 7,530 LBS /GAWR (EACH) AXLE: 4,870 LBS (2X AXLES)= 9,740 LBS. WHAT IS ACTUALLY ON OUR COACH: GAWR (EACH) AXLE: 3,500 LBS (2X AXLES)= 7,000 LBS TOTAL WEIGHT = GAWR DEFICIT= 2,740 LBS MAX LOAD FOR EACH TIRE = 1,760 LBS (4X) = 7,040 LBS= MAX TIRE LOAD DEFICIT= 490 LBS (AT DRY WEIGHT) AUG 20, 2013, 71 BUSINESS DAYS LATER,ISSUES ARE STILL UNRESOLVED. *TR

Fuel System, Gasoline; Exterior Lighting; Visibility; Structure; Equipment

ODI #10467870

Incident: July 23, 2012 · Filed: July 26, 2012

TL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AT THEIR FACTORY. ADDITIONAL CUPS WERE ADDED TO SECURE THE PROPANE LINE TO THE VEHICLE. UPDATED 09/11/2012 *JS

Other Cruiser RV Shadow Cruiser model years

Check your 2013 Cruiser RV Shadow Cruiser VIN

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