NHTSA vehicle safety data
2011 Crossroads Zinger Recalls & Complaints
The 2011 Crossroads Zinger has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.
NHTSA recall and complaint data for the 2011 Crossroads Zinger. Recall data is refreshed daily from NHTSA.
2011 Crossroads Zinger owner complaints
Owners have filed 1 complaint with NHTSA about the 2011 Crossroads Zinger, describing incidents dated August 1, 2011.
Most-cited components
- Equipment 1 complaint
Newest complaints
ODI #10423456 · Filed
2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE…
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V755000 · Equipment · NHTSA notice
Reported November 22, 2017 · Keystone RV Company
Potentially affected: 1,205,997 vehicles
Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 17-307 · Owners notified January 15, 2018
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE
NHTSA #10V505000 · Equipment · NHTSA notice
Reported October 15, 2010 · CROSSROADS RV
Potentially affected: 1,399 vehicles
Owners notified January 28, 2011 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Safety consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Manufacturer remedy
CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
RANGE/OVEN COMBO/GAS SUPPLY LINE/POSSIBLE FIRE
NHTSA #10V495000 · Equipment · NHTSA notice
Reported October 12, 2010 · CROSSROADS RV
Potentially affected: 6 vehicles
Owners notified November 4, 2010 · Vehicles built August 15, 2010 – September 29, 2010 (per NHTSA)
Defect description
CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Safety consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Manufacturer remedy
CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR CROSSROADS AT 1-888-226-7496.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Crossroads Zinger model years
Check your 2011 Crossroads Zinger VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Zinger at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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