NHTSA vehicle safety data
2019 Crossroads Sunset Recalls, Ratings & Complaints
The 2019 Crossroads Sunset has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Crossroads dealer.
NHTSA recall and complaint data for the 2019 Crossroads Sunset. Recall data is refreshed daily from NHTSA.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
NHTSA #19V763000Reported October 25, 2019 · Keystone RV Company
Potentially affected: 157 vehicles
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Safety consequence
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
NHTSA #18V723000Reported October 15, 2018 · Keystone RV Company
Potentially affected: 1,276 vehicles
Defect description
Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Safety consequence
If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Crossroads Sunset model years
Check your 2019 Crossroads Sunset VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Sunset at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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