NHTSA vehicle safety data

2002 Crossroads Paradise Pointe Recalls & Complaints

The 2002 Crossroads Paradise Pointe has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2002 Crossroads Paradise Pointe. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2002 Crossroads Paradise Pointe owner complaints

Owners have filed 1 complaint with NHTSA about the 2002 Crossroads Paradise Pointe, describing incidents dated May 15, 2010.

Most-cited components

Equipment 1 complaint

Newest complaints

ODI #10330878 · Filed May 17, 2010
TL*THE CONTACT OWNS A 2002 CROSSROAD PARADISE POINT EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM3862, SERIAL NUMBER 13405004. THE CONTACT STATED THAT THE REFRIGERATOR SUDDENLY STOPPED WORKING. HE ALSO NOTICED AN UNUSUAL ODOR EMITTING FROM THE REFRIGERATOR. THE CONTACT CALLED THE…

Read the full complaint

PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE

NHTSA #10V505000 · Equipment · NHTSA notice

Reported October 15, 2010 · CROSSROADS RV

Potentially affected: 1,399 vehicles

Owners notified January 28, 2011 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Safety consequence

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Manufacturer remedy

CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

REFRIGERATOR/DOMETIC

NHTSA #07V143000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 28, 2007 · CROSSROADS RV

Potentially affected: 3,939 vehicles

Owners notified June 27, 2007 · Vehicles built April 1, 1997 – December 31, 2003 (per NHTSA)

Defect description

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

THIS COULD RESULT IN A FIRE.

Manufacturer remedy

CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FURNACE EXHAUST VENT

NHTSA #05V006000 · Equipment — Recreational Vehicle/Trailer — LPG Systems — Furnace · NHTSA notice

Reported January 10, 2005 · CROSSROADS RV

Potentially affected: 5,890 vehicles

Owners notified February 2, 2005 · Vehicles built October 1, 2004 – November 30, 2004 (per NHTSA)

Defect description

CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS HAVE IMPROPERLY INSTALLED FURNACE EXHAUST VENTS.

Safety consequence

IMPROPER INSTALLATION OR LACK OF THE FURNACE EXHAUST VENT WILL ALLOW THE EXHAUST FUMES, CONTAINING COMBUSTION PRODUCTS INCLUDING HIGH CONCENTRATIONS OF CARBON MONOXIDE GAS, TO ENTER INTO THE RECREATIONAL VEHICLE AND COULD RESULT IN INJURY OR DEATH TO OCCUPANTS OF THE TRAILER.

Manufacturer remedy

OWNERS/DEALERS WILL INSPECT THE FURNACE EXHAUST VENT AND, IF NOT PROPERLY INSTALLED, THE DEALERS WILL REPAIR THE EXHAUST VENT FREE OF CHARGE. OWNERS ARE BEING INSTRUCTED NOT TO USE THE FURNACE UNTIL THE EXHAUST VENT HAS BEEN INSPECTED AND IS PROPERLY REPAIRED. THE RECALL BEGAN FEBRUARY 2, 2005. OWNERS MAY CONTACT CROSSROADS AT 260-593-2866.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2002 Crossroads Paradise Pointe. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2002 Crossroads Paradise Pointe.

Equipment

ODI #10330878

Incident: May 15, 2010 · Filed: May 17, 2010

TL*THE CONTACT OWNS A 2002 CROSSROAD PARADISE POINT EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM3862, SERIAL NUMBER 13405004. THE CONTACT STATED THAT THE REFRIGERATOR SUDDENLY STOPPED WORKING. HE ALSO NOTICED AN UNUSUAL ODOR EMITTING FROM THE REFRIGERATOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REFRIGERATOR WAS NO LONGER UNDER WARRANTY AND NEEDED TO BE REPLACED. THE REFRIGERATOR HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED.

Other Crossroads Paradise Pointe model years

Check your 2002 Crossroads Paradise Pointe VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Paradise Pointe at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Crossroads VIN