NHTSA vehicle safety data

2013 Crossroads Elevation Recalls & Complaints

The 2013 Crossroads Elevation has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2013 Crossroads Elevation. Recall data is refreshed daily from NHTSA.

2013 Crossroads Elevation owner complaints

Owners have filed 2 complaints with NHTSA about the 2013 Crossroads Elevation, describing incidents dated April 14, 2015 to October 1, 2015.

Most-cited components

Equipment 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #10849772 · Filed March 15, 2016
FRAME CRACKS ABOVE AXLE MOUNTS.
ODI #10705585 · Filed April 14, 2015
ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME…

Read all 2 complaints

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V755000 · Equipment · NHTSA notice

Reported November 22, 2017 · Keystone RV Company

Potentially affected: 1,205,997 vehicles

Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17-307 · Owners notified January 15, 2018

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Converter may Short Circuit

NHTSA #13V090000 · Equipment — Electrical · NHTSA notice

Reported March 12, 2013 · Crossroads RV

Potentially affected: 160 vehicles

Owners notified March 21, 2013 · Vehicles built January 17, 2013 – February 19, 2013 (per NHTSA)

Defect description

Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.

Safety consequence

A short circuit may lead to a vehicle fire.

Manufacturer remedy

Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at [email protected].

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2013 Crossroads Elevation. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2013 Crossroads Elevation.

Unknown or Other

ODI #10849772

Incident: October 1, 2015 · Filed: March 15, 2016

FRAME CRACKS ABOVE AXLE MOUNTS.

Equipment

ODI #10705585

Incident: April 14, 2015 · Filed: April 14, 2015

ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR

Other Crossroads Elevation model years

Check your 2013 Crossroads Elevation VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads Elevation at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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