NHTSA vehicle safety data

2002 Crossroads All Star Recalls & Complaints

The 2002 Crossroads All Star has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Crossroads dealer.

NHTSA recall and complaint data for the 2002 Crossroads All Star. Recall data is refreshed daily from NHTSA.

2002 Crossroads All Star owner complaints

Owners have filed 2 complaints with NHTSA about the 2002 Crossroads All Star, describing incidents dated April 10, 2007 to May 21, 2008.

Most-cited components

Equipment 2 complaints

Newest complaints

ODI #10228630 · Filed May 22, 2008
TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE…
ODI #10187471 · Filed April 10, 2007
TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL…

Read all 2 complaints

REFRIGERATOR/DOMETIC

NHTSA #07V143000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 28, 2007 · CROSSROADS RV

Potentially affected: 3,939 vehicles

Owners notified June 27, 2007 · Vehicles built April 1, 1997 – December 31, 2003 (per NHTSA)

Defect description

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

THIS COULD RESULT IN A FIRE.

Manufacturer remedy

CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2002 Crossroads All Star. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2002 Crossroads All Star.

Equipment

ODI #10228630

Incident: May 21, 2008 · Filed: May 22, 2008

TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THEY FURTHER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL) HAD ENDED. THE CONTACT HAD THE BURNER HOUSING REPLACED UNDER THE RECALL, BUT THE LEAK STILL PERSISTS. THE SERIAL NUMBER WAS UNKNOWN.

Equipment

ODI #10187471

Incident: April 10, 2007 · Filed: April 10, 2007

TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS AUTHORIZING FOR PAYMENT BECAUSE OF THE TIME ASSOCIATED WITH REPAIRING THE REFRIGERATOR. THERE HAD BEEN NO FAILURE TO DATE.*AK

Other Crossroads All Star model years

Check your 2002 Crossroads All Star VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Crossroads All Star at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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