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NHTSA vehicle safety data

2011 Craftsmen Custom Vehicle Recalls & Complaints

The 2011 Craftsmen Custom Vehicle has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Craftsmen dealer.

NHTSA recall and complaint data for the 2011 Craftsmen Custom Vehicle. Recall data is refreshed daily from NHTSA.

2011 Craftsmen Custom Vehicle owner complaints

Owners have filed 1 complaint with NHTSA about the 2011 Craftsmen Custom Vehicle, describing incidents dated April 25, 2016.

Most-cited components

  • Structure 1 complaint

Newest complaints

  • ODI #10863333 · Filed

    TAKATA RECALL I OWN MANY CRAFTSMAN ITEMS AND MY RECENT PURCHASE OF A RIDING MOWER HAS BEEN A NIGHTMARE WITH NO ONE WILLING TO HELP. THE TRANS AXLE HOUSING UNIT IS MADE OF ALUMINUM WHERE THE OLD ONES ARE MADE OF STEEL, ( I HAVE A 20 YEAR OLD) IT'S POOR WORKMANSHIP AND THEY REFUSE TO SEND SOMEONE TO…

Read the full complaint

Interior Side Door Lock May Become Inoperable

NHTSA #13V443000 · Equipment · NHTSA notice

Reported September 18, 2013 · Craftsmen Industries, Inc.

Potentially affected: 79 vehicles

Owners notified November 22, 2013 · Vehicles built January 1, 2006 – April 30, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Craftsmen Industries Incorporated (Craftsmen) is recalling certain model year 2006-2013 custom vehicles manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety consequence

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the vehicle at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Manufacturer remedy

Craftsmen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on November 22, 2013. Owners may contact Craftsmen at 1-800-373-3575 or Fastec at 1-800-837-2505.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Craftsmen Custom Vehicle model years

Check your 2011 Craftsmen Custom Vehicle VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Craftsmen Custom Vehicle at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Craftsmen VIN