NHTSA vehicle safety data
2001 Country Coach Stratford
The 2001 Country Coach Stratford has 1 NHTSA recall and 1 owner complaint on record — every open recall is repaired free at an authorized Country Coach dealer.
Complete safety data for the 2001 Country Coach Stratford. Data pulled live from api.nhtsa.gov.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA #02V065000Reported March 4, 2002 · COUNTRY COACH INC
Defect description
ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEADING TO SUBSEQUENT DEFLATION OF THE AIR SPRING.
Safety consequence
SUDDEN AIR SPRING DEFLATION WILL CAUSE LOSS OF PROPER SUSPENSION RIDE HEIGHT AND PRODUCE DIFFICULTY WITH STEERING VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Free manufacturer remedy
DEALERS WILL REMOVE AND REPLACE EXISTING FRONT AIR SPRINGS, AND AIR SPRING ADAPTOR MOUNTING PLATES WITH RE-DESIGNED FULL SUPPORT PLATES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).