NHTSA vehicle safety data
2011 Collins School Bus Recalls, Ratings & Complaints
The 2011 Collins School Bus has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Collins dealer.
NHTSA recall and complaint data for the 2011 Collins School Bus. Recall data is refreshed daily from NHTSA.
SEATS
NHTSA #18V696000Reported October 5, 2018 · Collins Bus Corporation
Potentially affected: 1,705 vehicles
Defect description
Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Safety consequence
If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
Manufacturer remedy
Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Collins School Bus model years
Check your 2011 Collins School Bus VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Collins School Bus at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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