NHTSA vehicle safety data

2010 COACH & EQUIPMENT Phoenix Recalls, Ratings & Complaints

The 2010 COACH & EQUIPMENT Phoenix has 6 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized COACH & EQUIPMENT dealer.

NHTSA recall and complaint data for the 2010 COACH & EQUIPMENT Phoenix. Recall data is refreshed daily from NHTSA.

ELECTRICAL SYSTEM

NHTSA #13V460000

Reported September 20, 2013 · Coach and Equipment Mfg Corp.

Potentially affected: 53 vehicles

Defect description

Coach and Equipment Manufacturing Corp. (Coach and Equipment) is recalling certain model year 2009-2010 MetroLite and Phoenix transit buses manufactured August 2009 through May 2010 and equipped with an optional power door. The power actuator behind the door contains a PC Board that may overheat.

Safety consequence

Overheating of the PC board may result in a vehicle fire.

Manufacturer remedy

Coach and Equipment will notify owners, and service centers will inspect and replace any defective circuit board, free of charge. The recall began on September 17, 2013. Owners may contact Coach and Equipment at 1-315-536-2321.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

EQUIPMENT

NHTSA #12V569000

Reported December 7, 2012 · Coach and Equipment Mfg Corp.

Potentially affected: 337 vehicles

Defect description

Coach and Equipment is recalling certain model year 2006-2012 Phoenix transit buses manufactured August 2006, through November 2012; and 2007 and 2009 Metro Lite transit buses manufactured January 2007, through December 2009. These buses are equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Safety consequence

The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Manufacturer remedy

Ricon will be conducting this recall on behalf of Coach and Equipment Mfg Corp. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. This recall campaign began on December 11, 2012. Owners may contact Coach and Equipment Mfg Corp at 1-800-946-7513 or Ricon at 1-818-267-3000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA #12V281000

Reported June 19, 2012 · COACH AND EQUIPMENT MFG CORP.

Potentially affected: 1,627 vehicles

Defect description

COACH AND EQUIPMENT MANUFACTURING CORPORATION (COACH AND EQUIPMENT) IS RECALLING CERTAIN MODEL YEAR 2006-2010 PHOENIX, METRO-LITE AND PEGASUS TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Safety consequence

A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Manufacturer remedy

COACH AND EQUIPMENT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT COACH AND EQUIPMENT MFG. CORP. AT 1-800-946-7513.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-423(TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA #11V088000

Reported February 10, 2011 · COACH AND EQUIPMENT MFG CORP.

Potentially affected: 2,500 vehicles

Defect description

COACH AND EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Safety consequence

IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.

Manufacturer remedy

COACH AND EQUIPMENT WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 16, 2011. OWNERS MAY CONTACT CARRIER HOTLINE AT 1-800-793-4741 OR COACH AND EQUIPMENT AT 315-536-2321, EXTENSION 1212.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA #10V264000

Reported June 15, 2010 · COACH AND EQUIPMENT MFG CORP.

Potentially affected: 884 vehicles

Defect description

COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH JANUARY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Safety consequence

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

COACH & EQUIPMENT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH & EQUIPMENT AT 1-315-536-2321.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA #10V263000

Reported June 15, 2010 · COACH AND EQUIPMENT MFG CORP.

Potentially affected: 760 vehicles

Defect description

COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JANUARY 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Safety consequence

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Manufacturer remedy

COACH & EQUIPMENT IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH & EQUIPMENT AT 1-315-536-2321.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other COACH & EQUIPMENT Phoenix model years

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