NHTSA vehicle safety data

2004 Chrysler 3500 Recalls, Ratings & Complaints

The 2004 Chrysler 3500 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Chrysler dealer.

NHTSA recall and complaint data for the 2004 Chrysler 3500. Recall data is refreshed daily from NHTSA.

EQUIPMENT ADAPTIVE/MOBILITY

NHTSA #04V562000

Reported November 26, 2004 · MOBILITY WORKS

Potentially affected: 1,660 vehicles

Defect description

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Notes

SURE-LOK RECALL NO. 04E-058.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Other Chrysler 3500 model years

Check your 2004 Chrysler 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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