NHTSA vehicle safety data
2002 Chrysler 2500 Recalls, Ratings & Complaints
The 2002 Chrysler 2500 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Chrysler dealer.
NHTSA recall and complaint data for the 2002 Chrysler 2500. Recall data is refreshed daily from NHTSA.
EQUIPMENT ADAPTIVE/MOBILITY
NHTSA #04V562000Reported November 26, 2004 · MOBILITY WORKS
Potentially affected: 1,660 vehicles
Defect description
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Safety consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
Notes
SURE-LOK RECALL NO. 04E-058.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Chrysler 2500 model years
Check your 2002 Chrysler 2500 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chrysler 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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