NHTSA vehicle safety data

2019 Chevrolet 5500HD Recalls & Complaints

The 2019 Chevrolet 5500HD has 3 NHTSA recall campaigns and 6 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2019 Chevrolet 5500HD. Recall data is refreshed daily from NHTSA.

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2019 Chevrolet 5500HD owner complaints

Owners have filed 6 complaints with NHTSA about the 2019 Chevrolet 5500HD, describing incidents dated September 1, 2019 to May 1, 2024.

Most-cited components

Service Brakes 3 complaints
Fuel/Propulsion System 2 complaints
Electrical System 1 complaint
Engine 1 complaint
Power Train 1 complaint

Of the 6 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11586523 · Filed May 2, 2024
The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke…
ODI #11582178 · Filed April 10, 2024
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck…
ODI #11374344 · Filed November 12, 2020
WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE

Read all 6 complaints

Brake Pressure Switch May Short and Cause Fire

NHTSA #23V266000 · Service Brakes, Hydraulic · NHTSA notice

Reported April 13, 2023 · General Motors, LLC

Potentially affected: 40,428 vehicles

Repair completion: 79.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N222375270 · Owners notified July 11, 2023

Park outside only — fire risk while parked indoors or near structures.

Defect description

General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.

Safety consequence

An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222375270.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Rear Axle U-Bolt Not Properly Tightened

NHTSA #21V194000 · Suspension — Rear — Springs — Leaf Spring Assembly — U-Bolt, Leaf Spring to Axle · NHTSA notice

Reported March 19, 2021 · Isuzu Technical Center of America, Inc.

Potentially affected: 258 vehicles

Repair completion: 74.03% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V2103 · Owners notified April 23, 2021

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Safety consequence

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Tightened Lug Nuts

NHTSA #19V835000 · Wheels — Lugs/Nuts/Bolts/Studs · NHTSA notice

Reported November 20, 2019 · Isuzu Technical Center of America, Inc.

Potentially affected: 1,926 vehicles

Repair completion: 59.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V1906 · Owners notified December 20, 2019 · Vehicles built October 26, 2018 – June 4, 2019 (per NHTSA)

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Safety consequence

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2019 Chevrolet 5500HD. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

6 owner complaints have been filed with NHTSA for the 2019 Chevrolet 5500HD.

Service Brakes, Hydraulic

ODI #11586523

Fire

Incident: May 1, 2024 · Filed: May 2, 2024

The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

Fuel/Propulsion System

ODI #11582178

Incident: April 2, 2024 · Filed: April 10, 2024

Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.

Engine

ODI #11374344

Incident: October 1, 2020 · Filed: November 12, 2020

WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE

Power Train

ODI #11366690

Incident: July 2, 2020 · Filed: October 27, 2020

WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.

Electrical System; Service Brakes; Fuel/Propulsion System

ODI #11349153

Incident: August 12, 2020 · Filed: August 14, 2020

MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OPEN THEOTTLE WHILE PULLING A TRAILER DOWN A STEEP GRADE VERY UNSAFE

Service Brakes

ODI #11308572

Incident: September 1, 2019 · Filed: February 11, 2020

BRAKE BOOSTER PUMP MOTOR RUNS ALL THE TIME EVEN AFTER IGNITION IS TURNED OFF. IF TRUCK WAS TO SHUT OFF THEN WOULD HAVE NO BRAKES TO STOP,

Other Chevrolet 5500HD model years

Check your 2019 Chevrolet 5500HD VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet 5500HD at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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