NHTSA vehicle safety data
2004 Carriage Compass Recalls & Complaints
The 2004 Carriage Compass has 1 NHTSA recall campaign on file as of October 24, 2026. try.vin has no NHTSA owner complaints on file for the 2004 Carriage Compass. Recall repairs are usually free at an authorized Carriage dealer.
NHTSA recall and complaint data for the 2004 Carriage Compass. Recall data is refreshed daily from NHTSA.
CARRIAGE\SAMSUNG\MICROWAVE
NHTSA #04V353000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported July 20, 2004 · CARRIAGE, INC
Potentially affected: 1,205 vehicles
Vehicles built June 3, 2002 – July 2, 2004 (per NHTSA)
Defect description
ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR CARRIAGE AT 1-574-642-3622.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Other Carriage Compass model years
Check your 2004 Carriage Compass VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Carriage Compass at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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