2010 Can-Am Spyder RS Recalls & Complaints

Incident: June 9, 2017 · Filed: June 20, 2017

I PURCHASED MY CAN-AM SPYDER IN 2013 IT WAS BRAND NEW. IT NOW ONLY HAS 5,000 MILES ON IT. I GOT THE DPS ERROR AND TOOK IT TO THE CAN-AM DEALER THEY SAID IT IS GOING TO COST ME 2500 TO GET IT FIX (AND THAT THIS ERROR ISN'T ONE THAT COULD BE PUT OFF). I ASKED IF IT IS COVERED BY WARRANTY OR A RECALL SYSTEM THEY SAID NO THAT MY VIN # DIDN'T FALL IN THAT CATEGORY. I LOOKED IT UP ON THE CAN-AM WEBSITE AND ALL THE WEBSITE SAYS IS THE MAKE AND MODEL AND YEAR OF THE RECALL NOT THAT IT IS LIMITED TO A VIN # RANGE.

Incident: July 17, 2016 · Filed: July 25, 2016

ON SUNDAY, JULY 7, 2016, WHILE RIDING FROM OKLAHOMA CITY, OKLAHOMA TO TAOS, NEW MEXICO, I STOPPED FOR GASOLINE AT A GAS STATION SOMEWHERE IN NORTHEASTERN NEW MEXICO, POSSIBLY AROUND CLAYTON. WHEN I BEGAN TO UNSCREW THE GAS CAP, I HEARD A HISSING SOUND COMING FROM THE GAS TANK. THIS IS NOT UNUSUAL, AS THE GAS FREQUENTLY BOILS IN THE TANK, LIKELY DUE TO THE CLOSE PROXIMITY OF THE EXHAUST SYSTEM ON EACH SIDE OF THE FUEL TANK, BUT THIS TIME THE HISSING SOUNDED LIKE THE PRESSURE MAY HAVE BEEN HIGHER THAN NORMAL. I WENT AHEAD AND REMOVED THE GAS CAP, AT WHICH POINT GASOLINE AND/OR GAS VAPORS SPEWED OUT OF THE GAS TANK, KNOCKING THE GAS CAP FROM MY HAND AND HITTING ME IN THE FACE, NECK AND SHOULDERS, AND SPRAYED OVER THE GAS PUMP AT WHICH I PARKED AND RAINED DOWN ON MY BROTHER'S MOTORCYCLE WHERE HE HAD PARKED TO PURCHASE FUEL. THE SPYDER WAS STATIONARY WITH THE PARKING BRAKE APPLIED AND THE IGNITION SWITCHED OFF AT THE KEY. THE ENGINE WAS NOT RUNNING AND HAD BEEN SWITCHED OFF FOR LESS THAN ONE MINUTE. WE HAD BEEN RIDING IN EXTREME HEAT, MY BROTHER'S BMW READ 106 DEGREES WHILE THE SPYDER READ 117 DEGREES. THE SPYDER'S TEMP IS NORMALLY CONSIDERED TO RUN HIGHER THAN THE ACTUAL TEMPERATURE, SO WE BELIEVE THE 106 DEGREE TEMP TO BE MORE ACCURATE.

Incident: October 14, 2013 · Filed: October 27, 2014

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR *JS

Incident: July 14, 2013 · Filed: September 16, 2013

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP. *TR

Incident: April 24, 2013 · Filed: May 30, 2013

WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND BEHIND THE PRODUCT EVEN THOUGH IT HAS LESS THAN 6000 MILES ON IT. I BELIEVE PART IS DEFECTIVE. *TR

Incident: November 24, 2011 · Filed: January 4, 2012

THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL. *TR

Incident: June 25, 2010 · Filed: August 18, 2010

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE HEADLIGHTS EXHIBITED THREE DIFFERENT COLORS AND WOULD CONTINUOUSLY FLASH WHILE ON LOW BEAM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTS WERE CHANGED BUT DID NOT CORRECT THE FAILURE. THE CONTACT STATED THE LIGHTS WOULD APPEAR AS IF HE WAS AN EMERGENCY VEHICLE AND OTHER VEHICLES WOULD QUICKLY MOVE OUT OF HIS WAY WHILE DRIVING. THE CONTACT FEARED THE FAILURE COULD POTENTIALLY CAUSE A CRASH. THE FAILURE PERSISTED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,200.

Incident: June 8, 2010 · Filed: June 14, 2010

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RS MOTORCYCLE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND FELL OVER AND SLID A FEW INCHES WITH THE MOTORCYCLE. THE POLICE ARRIVED ON SCENE AND ADVISED THE CONTACT THAT A MORE EXPERIENCED DRIVER WOULD DRIVE THE VEHICLE TO HIS RESIDENCE. THE PERSON WHO DROVE THE VEHICLE THE REMAINDER OF THE WAY STATED THAT HE DID NOT EXPERIENCE ANY FAILURES IN THE VEHICLE. THE FAILURE MILEAGE WAS 54 AND THE CURRENT MILEAGE WAS 145.