NHTSA campaign 25V710000 · Manufacturer campaign A7C

Jeep Recall 25V-710: Loss of Drive Power from Over-The-Air Software Update

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 25V710000 (Manufacturer campaign A7C) was reported by Chrysler (FCA US, LLC) on October 17, 2025, with 24,238 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Wrangler 4XE for model years 2023–2025.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V710000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Jeep VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
25V710000 (also written 25V-710 or 25V710)
Filed by
Chrysler (FCA US, LLC)
Manufacturer campaign number
A7C
Report received
Potentially affected
24,238 vehicles (per NHTSA)
Component
Electrical System — Propulsion System — Hybrid Management — Power Control Unit/Module (HPCU) — Software

Completion not yet reported (dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 25V710000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Jeep

  • Jeep Wrangler 4XE

    • 2023 · Vehicles built starting February 21, 2023 (per NHTSA)
    • 2024
    • 2025 · Vehicles built through June 5, 2025 (per NHTSA)
All Jeep recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 25V710000.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

Safety consequence

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

Sources

Official NHTSA notice for recall 25V710000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.