NHTSA campaign 25V654000 · Volvo campaign R10342
Volvo Recall 25V-654: Power Operated Tailgate May Drop Suddenly
NHTSA recall 25V654000 (Volvo campaign R10342) was reported by Volvo Car USA, LLC on September 30, 2025, with 1,119 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volvo EX90 for the 2025 model year. Owners were notified on November 17, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V654000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Volvo VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V654000 (also written 25V-654 or 25V654)
- Filed by
- Volvo Car USA, LLC
- Volvo campaign number
- R10342
- Report received
- Potentially affected
- 1,119 vehicles (per NHTSA)
- Component
- Structure — Body — Hatchback/Liftgate — Support Device/Strut
- Owners notified
Repair completion: 91.51% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V654000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volvo
Volvo EX90
- 2025 · Vehicles built April 22, 2024 – February 17, 2025 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V654000.
Defect description
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Safety consequence
A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Manufacturer remedy
Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Sources
Official NHTSA notice for recall 25V654000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.