NHTSA campaign 25V380000
GEM Recall 25V-380: The Wheel May Separate From The Ball Joint
NHTSA recall 25V380000 was reported by GEM WAEV LLC on June 23, 2025, with 5,353 vehicles potentially affected (per NHTSA). NHTSA's record lists the GEM E2, GEM E4, GEM e6 and more for model years 2009, 2022–2025. Owners were notified on July 7, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V380000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V380000 (also written 25V-380 or 25V380)
- Filed by
- GEM WAEV LLC
- Report received
- Potentially affected
- 5,353 vehicles (per NHTSA)
- Component
- Suspension — Front — Control Arm — Upper Ball Joint
- Owners notified
Repair completion: 11.71% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V380000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V380000.
Defect description
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Safety consequence
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Sources
Official NHTSA notice for recall 25V380000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.