NHTSA campaign 25V321000 · Keystone campaign 25-468
Keystone Recall 25V-321: Removable Steps May Detach While In Use
NHTSA recall 25V321000 (Keystone campaign 25-468) was reported by Keystone RV Company on May 15, 2025, with 248 vehicles potentially affected (per NHTSA). NHTSA's record lists the Keystone Voltage, Keystone Fuzion, Keystone Hideout and more for model years 2024–2025. Owners were notified on June 13, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V321000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V321000 (also written 25V-321 or 25V321)
- Filed by
- Keystone RV Company
- Keystone campaign number
- 25-468
- Report received
- Potentially affected
- 248 vehicles (per NHTSA)
- Component
- Structure — Body — Step/Ladder
- Owners notified
Repair completion: 59.81% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V321000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Keystone
Keystone Fuzion
- 2025 · Vehicles built May 8, 2024 – December 5, 2024 (per NHTSA)
Keystone Hideout
- 2025 · Vehicles built August 26, 2024 – December 2, 2024 (per NHTSA)
Keystone Raptor
- 2024 · Vehicles built May 14, 2024 – May 29, 2024 (per NHTSA)
Keystone Residence
- 2025 · Vehicles built June 6, 2024 – February 21, 2025 (per NHTSA)
Keystone Retreat
- 2025 · Vehicles built July 17, 2024 – February 20, 2025 (per NHTSA)
Keystone Springdale
- 2025 · Vehicles built August 27, 2024 – December 11, 2024 (per NHTSA)
Keystone Voltage
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V321000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Safety consequence
Steps that detach while in use increase the risk of injury.
Manufacturer remedy
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Sources
Official NHTSA notice for recall 25V321000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.