NHTSA campaign 25V243000 · Prevost campaign SR25-10
Prevost Recall 25V-243: Emergency Exit Windows Difficult to Open/FVMSS 217
NHTSA recall 25V243000 (Prevost campaign SR25-10) was reported by Prevost Car (US) Inc. on April 14, 2025, with 15 vehicles potentially affected (per NHTSA). NHTSA's record lists the Prevost H3-45 and Prevost X3-45 for the 2025 model year. Owners were notified on August 28, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V243000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V243000 (also written 25V-243 or 25V243)
- Filed by
- Prevost Car (US) Inc.
- Prevost campaign number
- SR25-10
- Report received
- Potentially affected
- 15 vehicles (per NHTSA)
- Component
- Structure — Emergency — Escape/Egress/Exit
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 80% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V243000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Prevost
Prevost H3-45
- 2025 · Vehicles built January 6, 2025 – January 14, 2025 (per NHTSA)
Prevost X3-45
- 2025 · Vehicles built January 7, 2025 – January 16, 2025 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V243000.
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Manufacturer remedy
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 25V243000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.