NHTSA campaign 25V239000 · Ford campaign 25S35
Ford Recall 25V-239: Software Error May Cause Loss of Drive Power
NHTSA recall 25V239000 (Ford campaign 25S35) was reported by Ford Motor Company on April 11, 2025, with 24,655 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer for the 2025 model year. Owners were notified on June 6, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V239000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 25V239000 (also written 25V-239 or 25V239)
- Filed by
- Ford Motor Company
- Ford campaign number
- 25S35
- Report received
- Potentially affected
- 24,655 vehicles (per NHTSA)
- Component
- Power Train — Automatic Transmission — Control Module — Software
- Owners notified
Repair completion: 82.94% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 25V239000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Explorer
- 2025 · Vehicles built December 6, 2023 – September 6, 2024 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 25V239000.
Defect description
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Safety consequence
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
Manufacturer remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 25V239000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.