NHTSA campaign 24V960000 · Manufacturer campaign 2025010005
Mercedes Benz Recall 24V-960: Mounting Brackets May Damage Air Bag FMVSS/214/226
NHTSA recall 24V960000 (Manufacturer campaign 2025010005) was reported by Mercedes-Benz USA, LLC on December 20, 2024, with 1 vehicle potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz EQS 450 for the 2023 model year. Owners were notified on February 7, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V960000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V960000 (also written 24V-960 or 24V960)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2025010005
- Report received
- Potentially affected
- 1 vehicle (per NHTSA)
- Component
- Air Bags — Critical Fasteners
- Owners notified
- Safety standard
- FMVSS 214
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V960000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz EQS 450
- 2023 · Vehicles built May 5, 2022 – May 5, 2022 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V960000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Safety consequence
An air bag that is damaged during deployment can increase the risk of injury in a crash.
Manufacturer remedy
Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
Notes
The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V960000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.