NHTSA campaign 24V899000 · Keystone campaign 24-459
Keystone Recall 24V-899: Towed Vehicle May Detach From Pin Box
NHTSA recall 24V899000 (Keystone campaign 24-459) was reported by Keystone RV Company on November 27, 2024, with 303 vehicles potentially affected (per NHTSA). NHTSA's record lists the Keystone Arcadia and Keystone Cougar for the 2025 model year. Owners were notified on December 10, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V899000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V899000 (also written 24V-899 or 24V899)
- Filed by
- Keystone RV Company
- Keystone campaign number
- 24-459
- Report received
- Potentially affected
- 303 vehicles (per NHTSA)
- Component
- Trailer Hitches — Fifth Wheel Assembly
- Owners notified
Repair completion: 95.27% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V899000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Keystone
Keystone Arcadia
- 2025 · Vehicles built October 15, 2024 – October 17, 2024 (per NHTSA)
Keystone Cougar
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V899000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Safety consequence
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V899000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.