NHTSA campaign 24V862000 · Manufacturer campaign 2024120005
Mercedes Benz Recall 24V-862: Improperly Tightened Rear Axle Differential Bolts
NHTSA recall 24V862000 (Manufacturer campaign 2024120005) was reported by Mercedes-Benz USA, LLC on November 15, 2024, with 3 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLC 300 and Mercedes Benz S 580 4Matic for the 2024 model year. Owners were notified on January 10, 2025, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V862000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V862000 (also written 24V-862 or 24V862)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2024120005
- Report received
- Potentially affected
- 3 vehicles (per NHTSA)
- Component
- Power Train — Driveline — Differential Unit
- Owners notified
Repair completion: 66.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V862000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
All Mercedes Benz recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 24V862000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
Safety consequence
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
Manufacturer remedy
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V862000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.