NHTSA campaign 24V747000 · Manufacturer campaign R24B5, R24C2
Infiniti Recall 24V-747: Rearview Camera Image May Not Display/FMVSS 111
NHTSA recall 24V747000 (Manufacturer campaign R24B5, R24C2) was reported by Nissan North America, Inc. on October 3, 2024, with 5,176 vehicles potentially affected (per NHTSA). NHTSA's record lists the Infiniti QX80 for the 2025 model year. Owners were notified on December 2, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V747000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Infiniti VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V747000 (also written 24V-747 or 24V747)
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign number
- R24B5, R24C2
- Report received
- Potentially affected
- 5,176 vehicles (per NHTSA)
- Component
- Back Over Prevention — Software
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 91.36% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V747000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Infiniti
Infiniti QX80
- 2025 · Vehicles built May 21, 2024 – September 19, 2024 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V747000.
Defect description
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer remedy
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V747000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.