NHTSA campaign 24V738000 · Manufacturer campaign N242477760
Chevrolet Recall 24V-738: Inactive Air Bags May Fail to Deploy
NHTSA recall 24V738000 (Manufacturer campaign N242477760) was reported by General Motors, LLC on October 2, 2024, with 25 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet Silverado 4500, Chevrolet Silverado 5500 and Chevrolet Silverado 6500 for model years 2024–2025. Owners were notified on November 1, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V738000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Chevrolet VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V738000 (also written 24V-738 or 24V738)
- Filed by
- General Motors, LLC
- Manufacturer campaign number
- N242477760
- Report received
- Potentially affected
- 25 vehicles (per NHTSA)
- Component
- Air Bags — Air Bag/Restraint Control Module — Software
- Owners notified
Repair completion: 92% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V738000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Chevrolet
All Chevrolet recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 24V738000.
Defect description
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
Safety consequence
Inactive air bags will not deploy in a crash, increasing the risk of injury.
Manufacturer remedy
A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V738000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.