NHTSA campaign 24V727000 · Nova Bus campaign CR5643
Nova Bus Recall 24V-727: Software Error May Cause a Loss of Drive Power
NHTSA recall 24V727000 (Nova Bus campaign CR5643) was reported by Nova Bus (US) Inc. on September 30, 2024, with 40 vehicles potentially affected (per NHTSA). NHTSA's record lists the Nova Bus LFS for model years 2022–2023. Owners were notified on November 2, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V727000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V727000 (also written 24V-727 or 24V727)
- Filed by
- Nova Bus (US) Inc.
- Nova Bus campaign number
- CR5643
- Report received
- Potentially affected
- 40 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System — Traction Motor — Controller
- Owners notified
Repair completion: 77.5% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V727000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Nova Bus
All Nova Bus recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 24V727000.
Defect description
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.
Safety consequence
A loss of drive power increases the risk of a crash.
Manufacturer remedy
Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V727000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.