NHTSA campaign 24V577000 · Manufacturer campaign 9903611
Entegra Recall 24V-577: Battery Cables May Overheat and Cause Fire
NHTSA recall 24V577000 (Manufacturer campaign 9903611) was reported by Jayco, Inc. on August 1, 2024, with 125 vehicles potentially affected (per NHTSA). NHTSA's record lists the Entegra Anthem, Entegra Aspire, Entegra Cornerstone and more for model years 2024–2025. Owners were notified on September 6, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V577000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V577000 (also written 24V-577 or 24V577)
- Filed by
- Jayco, Inc.
- Manufacturer campaign number
- 9903611
- Report received
- Potentially affected
- 125 vehicles (per NHTSA)
- Component
- Electrical System — 12V/24V/48V Battery — Cables
- Owners notified
Repair completion: 87.2% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V577000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V577000.
Defect description
Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.
Safety consequence
An electrical short or overheating of the battery cables increases the risk of a fire.
Manufacturer remedy
Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. Owner notification letters are expected to be mailed August 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903611.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V577000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.