NHTSA campaign 24V477000 · Polestar campaign RP1016
Polestar Recall 24V-477: Rearview Camera Image May Not Display/FMVSS 111
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 24V477000 (Polestar campaign RP1016) was reported by Polestar Automotive USA, Inc. on June 26, 2024, with 25,825 vehicles potentially affected (per NHTSA). NHTSA's record lists the Polestar Polestar 2 for model years 2021–2024. Owners were notified on August 9, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V477000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V477000 (also written 24V-477 or 24V477)
- Filed by
- Polestar Automotive USA, Inc.
- Polestar campaign number
- RP1016
- Report received
- Potentially affected
- 25,825 vehicles (per NHTSA)
- Component
- Equipment — Electrical — Infotainment — Software
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V477000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Polestar
Polestar Polestar 2
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V477000.
Defect description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Manufacturer remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V477000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.